Hi there! I’m really sorry to hear that you're having trouble connecting your Suear app to your camera. I know how frustrating that can be! Let's see if we can figure this out together.

Could you first confirm if both your camera and Suear app are fully updated? Also, what type of camera are you trying to connect to the app? Any additional details you can provide about the issue will help me assist you better. For example, are you seeing any error messages, or does it just fail to connect?

my camera is the little ear camera that came with Suear

Thanks for clarifying that! To connect the little ear camera that came with your Suear device to your app, here are some steps you can follow:

1. Download the Suear App: Make sure that you have the latest version of the Suear app installed on your Macintosh. If you need the app on a mobile device (like an iPhone), please ensure it’s installed there as well.

2. Turn on the Camera: Press and hold the power button on the little ear camera for about 1-2 seconds to turn it on.

3. Connect to Wi-Fi: The camera will create its own Wi-Fi network. Look for that network name (it might include 'Suear' in it) in the Wi-Fi settings of your device and connect to it.

4. Open the App: Once connected to the camera's Wi-Fi, open the Suear app.

5. Follow On-Screen Instructions: The app should guide you through the final steps to establish the connection with the camera.

If you're still having trouble after following these steps, could you let me know what specifically isn't working? Are you getting any error messages, or is the app simply not detecting the camera?