Hi there! I understand you're not receiving coins for completing city challenges in the Scavenger Hunt app on your iPad. I'd be happy to help get this sorted out.

To start, could you tell me if you have double coins activated in your app settings? Sometimes, if this isn't enabled, coins might not accumulate as expected.

Meanwhile, here are a few quick checks and steps we can try:

1. Check Your Internet Connection: Please ensure your iPad has a stable internet connection while completing challenges, as coin updates require syncing with the server.

2. Log Out and Log Back In: Sometimes, refreshing your session can help restore coin earning. Try logging out of your account, then logging back in.

3. Update the App: Make sure you're running the latest version of Scavenger Hunt. Outdated versions might have issues with coin rewards.

4. Clear App Cache: Although iOS apps don't have a direct cache clearing button, restarting the app or rebooting the iPad can help.

5. Verify Completion Status: Confirm that the city challenges are fully marked as completed in the app — partial completion might not trigger coin rewards.

6. Check for Pending App Notifications: Some rewards trigger after confirming pop-ups or notifications; ensure you haven’t missed these.

If you've already tried these or if coins still don’t show up, please let me know, and we can go deeper—such as checking account-specific issues or reviewing if there are known limitations on coin earnings for certain levels or cities.

Does that sound good? Also, could you share if this started recently or has been ongoing? And do you notice any error messages?

Looking forward to your reply!

Tried all of theses still doesn’t work

Thanks for letting me know you've tried those steps already. Since basic troubleshooting hasn't fixed the coin issue after solving city challenges, let's try a couple of more advanced options.

1. Reinstall the App: Sometimes app data can get corrupted, causing issues like coins not updating. Try uninstalling Scavenger Hunt! from your iPad and then reinstalling it fresh from the App Store. This often clears hidden glitches.

2. Check iPad Location Services: If the app requires location data to validate city completions, ensure that Location Services are enabled and authorized for Scavenger Hunt! on your iPad. Go to Settings > Privacy > Location Services, and make sure the app has permission set to "While Using" or "Always."

3. Review Your Account Status: Could there be an account-related issue blocking rewards? Double-check your login credentials are correct and consider logging out and back in again after reinstalling.

4. Wait for Server Sync: Sometimes coin awards are delayed due to server sync issues. If possible, connect to a stable Wi-Fi and leave the app open for a few minutes post-completion to allow syncing.

5. Contact Support: If none of these work, there might be a backend problem with accounts or the Scavenger Hunt! server. You can email [email protected] with your account details and a brief description of the issue.

Also, I found a forum thread where some users had similar points issues that required contacting support as a last step6.

Would you like me to guide you through reinstalling the app and checking location permissions now? Or do you prefer to reach out to support first? Let me know!