[Blinkist] The blinkist app crashes about once every chapter. I've tried uninstalling and re-installing the app.

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Michael Hayfield
1 year ago In Blinkist
The blinkist app crashes about once every chapter. I've tried uninstalling and re-installing the app.

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hi there! I'm sorry to hear that you're experiencing crashes with the Blinkist app. It can be a bit disruptive when it happens so frequently. Since you've already tried uninstalling and reinstalling the app, let’s explore a few more steps that might help resolve the issue.

1. Check Your Internet Connection: A weak or unstable Internet connection can sometimes cause apps to crash. Can you verify if your connection is steady? Maybe try switching between Wi-Fi and mobile data to see if there's any difference?

2. Clear App Cache: Try clearing the app's cache. To do this on your Android device:
- Go to Settings.
- Tap on Apps.
- Find and select Blinkist.
- Tap on Storage and then click on Clear Cache.

3. Update the App: Ensure that you're using the latest version of the Blinkist app. Go to the Google Play Store, search for Blinkist, and check if there’s an update available.

4. Device Storage: Ensure you have enough storage space on your device. Low storage can affect app performance. Go to Settings > Storage to check.

5. Background Apps: Close any background apps that may be using resources. You can do this by accessing the recent apps view and swiping away any unnecessary apps.

If these steps don’t resolve the issue, it might be a more specific problem related to your device or a bug in the app itself. In that case, I can help you escalate this to our support team. Would you like to proceed with that?

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