[FAN N STAR] Daily quizzes are sometimes not available causing me to restart my attendance progress.

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caratland_wonu
1 year ago In FAN N STAR
Daily quizzes are sometimes not available causing me to restart my attendance progress.

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Emily Roberts

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1 year ago

Hi! Thanks for sharing your concern about the FAN N STAR daily quizzes sometimes not being available and that this causes your attendance progress to restart. I understand how important those quizzes are for your progress tracking.

To help you better, could you clarify a couple of things for me?
1. Is this issue happening consistently at a certain time of the day, or is it random?
2. Are you accessing the quizzes through the FAN N STAR app or a web browser on your WebKit-based Android 10 device?
3. When the quiz is not available, do you get any specific error message or just see no quizzes listed?

Meanwhile, here are a few general steps we can try to troubleshoot:

1. Check Network Stability: Ensure you have a stable internet connection. Sometimes, intermittent connectivity can cause quizzes not to load properly.
2. Clear Cache and Cookies: On your WebKit browser, clearing cache and cookies can resolve temporary data issues. You can usually do this via browser settings → Privacy → Clear Browsing Data.
3. Update Your Browser/App: Make sure your browser or the FAN N STAR app is up to date, as updates often fix bugs related to content loading.
4. Try a Different Browser: If using a browser, try switching temporarily to Chrome or Firefox to see if the issue persists.
5. Log Out and Log Back In: Sometimes session issues can cause content not to display properly.
6. Check FAN N STAR Server Status: Occasionally, the quiz content might be temporarily down due to maintenance or server issues. You might check official announcements or contact FAN N STAR via [email protected] if this could be the case.

If you have already tried some of these, please let me know so I can tailor the next steps! Your device being WebKit on Android 10 is noted, and I’ll keep solutions compatible.

Once I have a bit more detail from you, I can guide you through more targeted fixes. Looking forward to your reply!

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