[Job&Talent] My application is not working properly

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Anthony Murray
2 months ago In Job&Talent
My application is not working properly

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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2 months ago

Hi there! I’m Alice Johnson, here to help you with your Job&Talent app issue. Could you please tell me a bit more about what exactly isn’t working properly with your application? For example, is the app not opening, are you having trouble submitting your job application, or is there a specific error message you see? This info will help me guide you better.

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Anthony Murray
2 months ago

I can't clock in or out for work or perform any other functions such as transfer money to my bank account

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18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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2 months ago

Thanks for sharing those details! Since you’re unable to clock in or out and also can’t perform bank transfers within the Job&Talent app on your Android 10 device using WebKit, let’s try some steps to pinpoint and resolve the issue:

1. Check Internet Connection
Make sure your device has a stable internet connection (Wi-Fi or mobile data). A weak connection could cause these functions not to work correctly.

2. App Update
Verify if your Job&Talent app is updated to the latest version. An outdated app might have bugs causing these features to fail.

3. Clear App Cache and Data
On Android 10, you can go to:
Settings > Apps > Job&Talent > Storage > Clear Cache.
If clearing cache doesn't fix it, try "Clear Data" (note this may log you out). Then, reopen the app and log in again.

4. Check App Permissions
Ensure the app has necessary permissions enabled:
Settings > Apps > Job&Talent > Permissions.
Enable permissions related to location, storage, or anything the app might need to function fully.

5. Logout and Login Again
Sometimes, refreshing the session by logging out and then logging back in solves sync-related problems.

6. Device Date and Time Settings
Incorrect date/time may cause sync issues. Make sure your device is set to automatic date and time.

7. Try Clocking and Transfers on Another Device or Browser
If possible, try logging in from another device or use a desktop browser to see if these functions work elsewhere. This can help identify if the problem is device-specific.

If after these steps, the problem remains, it might be an issue on their side related to your account or a temporary system disruption.

If you need, I can assist you in reaching out to Job&Talent’s support team at [email protected] so they can check your account status and server-side logs.

Are you comfortable trying these steps? Let me know how it goes or if you need help with any of these!

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