[Classic Words (solo word game)] Won't open

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Olive frost
Won't open

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 month ago

Hi there! I see you're having trouble opening the Classic Words app on your Kindle device running Android 9. I’d love to help you get it up and running.

To start, could you tell me a bit more? For example:
- When you tap the app icon, does anything happen at all? (Like a loading screen, or does it just immediately close?)
- Has this issue been happening suddenly, or has the app never opened on your device?
- Have you tried any steps already, like restarting your Kindle or uninstalling/reinstalling the app?

In the meantime, here’s a straightforward set of steps tailored for your Kindle on Android 9 to try:

1. Restart your Kindle: Press and hold the power button, then choose Restart. This can clear minor temporary glitches.

2. Force close the app:
- Go to Settings on your Kindle.
- Select Apps & Notifications (or just Apps).
- Find Classic Words in the list and tap it.
- Tap Force Stop to close it completely.
- Then try opening the app again.

3. Clear cache and data:
- In the same app settings menu, tap Storage.
- Tap Clear Cache first and try launching the app.
- If it still won’t open, tap Clear Data (this may delete some saved app data, but your game progress should be saved online if you are logged in).

4. Update or reinstall the app:
- Open the Amazon Appstore (or Google Play Store if available).
- Check if there’s an update for Classic Words. If yes, update it.
- If updating doesn’t help, uninstall the app and reinstall it fresh.

If you have tried these or noticed any particular behavior, please let me know, and we can dig deeper. Sometimes network or account issues can also affect the app opening properly.

Are you comfortable trying these steps and telling me what happens?

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