Hi there! Thanks for reaching out about the Classic Words app not updating your user score after you play a word—it’s great you noticed that it’s increasing its own score but not yours. I want to help get this sorted for you.

Could you tell me a bit more about the problem? For instance:
- Is this happening every time you play a word or just sometimes?
- Have you recently updated the app or your iOS version?
- Are you connected to the internet when this happens? Sometimes syncing issues could cause score updates to fail.
- Have you tried restarting the app or your device?

In the meantime, here’s a step-by-step approach to try fixing this:

1. Restart the App: Fully close Classic Words and reopen it to refresh its processes.
2. Check for Updates: Make sure your Classic Words app is updated to the latest version available in the App Store. Updates often fix bugs related to scoring or sync.
3. Verify Internet Connection: Ensure your iPhone is connected to a stable Wi-Fi or cellular network since score updates often need real-time syncing.
4. Log Out and Log Back In: If the app allows, try logging out of your account and logging back in to refresh your game data.
5. Restart Your iPhone: Sometimes a quick restart can clear temporary glitches in apps.
6. Check Date & Time Settings: Make sure your device’s date and time are set correctly, ideally set automatically. Incorrect settings can cause sync issues.

If you’ve already tried these or if the score still doesn’t update, it may point to corruption or syncing issues at the server end, or possibly a bug in the current app version. In those cases, contacting Classic Words’ official support or checking their FAQ or status page for updates on any ongoing issues might be necessary1.

Let me know which steps you’ve tried and what happens—we can dig deeper if needed! Are you satisfied with this starting point?

Game not increasing my score after I play a word. It does increase its own score.

Hi again! Thanks for re-explaining that your score isn't increasing when you play a word, while the game’s own score does. I want to help you get this fixed.

Since you're using an iPhone with iOS 18.7.1, let's focus on steps suitable for your device:

1. Restart the App: Close Classic Words completely by swiping it away from the app switcher, then reopen it. This can refresh the game state.

2. Check for Updates: Open the App Store and check if Classic Words has an update available. Sometimes bugs causing score issues get patched.

3. Confirm Internet Connection: Make sure you have a stable internet connection. Score syncing usually requires online access.

4. Sync and Account Check: If the game uses an account to track your scores, try logging out and back in (if that option exists). This can help refresh your personal data syncing.

5. Verify Date & Time: Go to your iPhone Settings > General > Date & Time, and ensure "Set Automatically" is enabled. Incorrect device time can disrupt score syncing.

6. Reinstall the App: If none of the above helps, backup your progress if possible, then uninstall and reinstall the app. This can fix corrupted data glitches.

If after these steps your personal score still doesn’t increase, this could be a temporary issue on Classic Words’ side with score tracking. The developers are aware of some scoring issues and work on fixes (according to their FAQ)1.

Would you be able to try these and let me know what happens? That way, I can guide you further. Are you satisfied with this solution so far?