Hi! I see your VPNIFY app is stuck on the "connecting" phase and not moving to the connected page on your Mac running OS X 10.15.7. I’d like to help you get this sorted out. To start, can you let me know if you’ve already tried any steps, like restarting your Mac or your network connection? Also, are you on Wi-Fi or a wired connection?

In the meantime, here’s a step-by-step approach we can try:

1. Check Internet Connection
Make sure your Mac has a stable internet connection on Wi-Fi or Ethernet since VPN needs a working network to connect.

2. Restart Your Device
Sometimes simply restarting your Mac can clear any temporary glitches affecting the VPN connection.

3. Update or Reinstall the VPNIFY App
If you haven’t done this recently, update the app to the latest version from the official site or App Store. If it still doesn’t connect, uninstall and then reinstall the app to reset any corrupted settings.

4. Verify VPN Settings
Open VPNIFY and check your connection settings (server location, protocol). Make sure the settings match what’s recommended for your account.

5. Disable Conflicting Apps or VPNs
If other VPNs or firewall/security software are running, try disabling them temporarily, as these can interfere with VPNIFY’s connection.

6. Check macOS Network Settings
Go to System Preferences > Network and look for any unusual VPN or proxy configurations that might block VPNIFY.

If after these steps it’s still stuck connecting, let me know, and I can guide you through some advanced troubleshooting or check if there might be a service issue on VPNIFY’s side.

Are you okay to start with these steps? And do share if you have already tried some so we don’t repeat.