Hi there! I’m here to help you with the GettingOut app. I understand that it’s not working for you right now. Can you please provide a little more information about the problem?

- Are you seeing any error messages when you try to open the app?
- Did the issue start after an update or change to your device?
- What specific actions are you trying to perform in the app?

Any details will help me assist you better!

App won't let me deposit money on inmate

Thank you for the details! Let's get this sorted out so you can deposit money on your inmate's account. Here are a few steps to troubleshoot the issue:

### 1. Check Internet Connection
- Ensure your device is connected to a stable internet connection, as a poor connection can hinder app functionality.

### 2. Update the App
- Ensure you have the latest version of the GettingOut app installed. Go to the Play Store and check for any available updates for the app.

### 3. Clear Cache and Data
- Sometimes clearing the app's cache and data can help:
1. Open the Settings on your Android device.
2. Tap on Apps or Applications.
3. Find and tap on the GettingOut app.
4. Select Storage.
5. Tap on Clear Cache and then Clear Data.

### 4. Re-login to the App
- Log out of your account on the app, then log back in to refresh your session.

### 5. Try a Different Payment Method
- If you are trying a specific payment method, try using a different one if possible.

If the above steps don't resolve the issue, it may be beneficial to check if there are any known outages or issues with the deposit functionality on the GettingOut platform. You can do this by visiting their Help Center or by checking their Deposits FAQ for detailed instructions on depositing funds.

If the issue persists even after trying these steps, I recommend contacting GettingOut’s support directly at [email protected] for further assistance.

Are you satisfied with the solution I provided? If you need more help, feel free to ask!