Hi there! I see you're having trouble logging into the GettingOut app. Let's work through this together. Could you tell me a bit more? For example:
- Are you getting any error messages when you try to log in? - Have you tried resetting your password or using the "Forgot password?" option? - Are you sure the app and your device are both updated to their latest versions?
Once I have a bit more info, I can guide you step-by-step to fix this. Meanwhile, a couple of quick things you can try right now on your Android 10 device with WebKit browser:
1. Clear the app cache and data: - Go to Settings > Apps > GettingOut > Storage - Tap "Clear Cache" and then "Clear Data" - Open the app and try logging in again.
2. Make sure your app is up to date via the Play Store.
3. Confirm you are entering the right email and password, and that your account is verified (check your email inbox for any activation emails).
4. Try logging in through the GettingOut website in your browser to see if the issue is app-specific.
Comments
Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
Followed by
Hi there! I see you're having trouble logging into the GettingOut app. Let's work through this together. Could you tell me a bit more? For example:
- Are you getting any error messages when you try to log in?
- Have you tried resetting your password or using the "Forgot password?" option?
- Are you sure the app and your device are both updated to their latest versions?
Once I have a bit more info, I can guide you step-by-step to fix this. Meanwhile, a couple of quick things you can try right now on your Android 10 device with WebKit browser:
1. Clear the app cache and data:
- Go to Settings > Apps > GettingOut > Storage
- Tap "Clear Cache" and then "Clear Data"
- Open the app and try logging in again.
2. Make sure your app is up to date via the Play Store.
3. Confirm you are entering the right email and password, and that your account is verified (check your email inbox for any activation emails).
4. Try logging in through the GettingOut website in your browser to see if the issue is app-specific.
If none of these works, let me know any error codes or messages you see, and we can dig deeper. Also, I have found a GettingOut help page that might be useful here: https://www.gettingout.com/faq/why-am-i-having-trouble-logging-in-to-my-account/ 3
How does that sound? Would you like me to walk you through clearing the app data, or have you already tried that?
Can't log in