Hi! I see your VeryFit watch isn’t lighting up when you turn your wrist. Let’s work together to get that fixed. Could you tell me if the screen lights up when you press any button, or is it completely unresponsive? Also, can you check if the watch display turns on normally when you tap the screen?

In the meantime, here are some common steps to troubleshoot this specific problem:

1. Check Wake on Wrist Raise Setting
The feature that lights up the screen when you raise your wrist might be disabled. Open the VeryFit or VeryFitPro app on your Windows device, go to the watch’s device settings, and look for an option called something like “Wake on Wrist Raise” or “Lift Wrist to Brighten Screen.” Make sure it is enabled.

2. Ensure Do Not Disturb Mode is Off
If the watch is in Do Not Disturb mode, it might prevent the screen from lighting up with wrist movement. In the watch settings or app, check if Do Not Disturb or any similar mode is enabled and turn it off.

3. Restart the Watch
Sometimes a simple restart can fix this issue. Hold down the side button for about 10 seconds until the watch reboots.

4. Check Battery Level
A very low battery can disable some functions. Make sure your watch is charged adequately.

If you’ve already tried these steps, please let me know so I can help you with further investigation, like checking for firmware updates or resetting the watch.

Would you be able to try these checks? I’m here to guide you through!