[VeryFit] Time will not sync

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Lonni Moyle
1 month ago In VeryFit
Time will not sync

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Emily Roberts

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1 month ago

Hi there! I understand you're having trouble with the time not syncing properly on your VeryFit app with your iPhone running iOS 18.6. Could you tell me a bit more about this? For example, is the watch connected to the app via Bluetooth, and are you seeing any error messages when trying to sync? Also, have you noticed if this happens only with the time, or are other data like steps or heart rate also not syncing?

Meanwhile, here’s a good starting point we can try:

1. Check Bluetooth connection: Make sure your VeryFit watch is properly paired with your iPhone via Bluetooth. Sometimes the connection can drop, preventing the time from syncing correctly.

2. Update the app: Ensure your VeryFit app is up to date in the App Store. Updates often fix syncing issues.

3. Restart both devices: Restart your iPhone and your VeryFit watch. This simple step often resolves temporary glitches.

4. Reinstall the app: If the app has been acting unpredictably or the time still won’t sync, try uninstalling the VeryFit app from your iPhone, then reinstall it and pair your watch again.

5. Allow background app refresh: On iOS 18.6, go to Settings > General > Background App Refresh and confirm that VeryFit is allowed to refresh in the background. This helps maintain syncing even when the app isn’t open.

6. Check time settings: Make sure your iPhone’s date and time are set to automatic in Settings > General > Date & Time.

If after these steps the time still doesn’t sync, we can dig deeper, such as checking app permissions or resetting the watch’s sync settings.

Does this sound like a good place to start? Let me know what you’ve tried so far, and I’ll guide you through next steps!

More details about similar sync issues can be found here 6.

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