[VeryFit] My Go they connected I have to push the button and restart it all the time.

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Tina
8 months ago In VeryFit
My Go they connected I have to push the button and restart it all the time.

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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8 months ago

Hi! I understand that your VeryFit app keeps disconnecting from your device, and you have to manually restart it frequently. That can definitely be inconvenient. Just to get a better idea, can you tell me if this disconnection happens randomly or after some specific actions? Also, is your watch battery fully charged when this happens?

Meanwhile, I can guide you through some common fixes that often help with this kind of Bluetooth disconnection issue on an Android device like yours (Android 10):

1. Keep VeryFit App Running in Background:
Make sure the app is allowed to run continuously and is not closed automatically by the system. Some Android versions have aggressive battery or app management that may close apps in the background.

2. Clear Cache of VeryFit App:
Go to Settings > Apps > VeryFit > Storage and tap Clear Cache. This removes temporary files which might be causing instability.

3. Restart Both Devices:
Try restarting both your phone and your watch. Sometimes a fresh connection after reboot helps stabilize Bluetooth.

4. Check Bluetooth Permissions and Settings:
Ensure that Bluetooth permission is granted for VeryFit and the Bluetooth connection is stable. Also, forget the watch from your Bluetooth paired devices and re-pair it through the app.

5. Update the App:
Make sure VeryFit app is updated to the latest version from the Google Play Store. Updates often fix stability and connectivity bugs.

6. Disable Battery Optimization:
On Android 10, battery optimization can interfere with app background activity. Go to Settings > Apps > VeryFit > Battery > Battery Optimization, then set VeryFit to "Not Optimized" or "Don't optimize."

If you’ve already tried some of these, please let me know which ones, and we’ll try more advanced steps or dig deeper into the problem. Also, does the button you mention pressing belong to your watch or phone?

Looking forward to your reply!

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