[Fitbod] Apple sign won't accept password

D
David Rausch
1 month ago In Fitbod
Apple sign won't accept password

Comments

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
1 month ago

Hi there! I see you're having trouble signing into the Fitbod app using Apple login because your password isn't being accepted. Let’s get this sorted out together.

First, just to clarify: are you entering your Apple ID password when trying to sign in, or are you using a separate password set up specifically for Fitbod? Sometimes Apple Sign-In delegates the authentication to Apple ID, so the password should be your Apple ID password. Or occasionally users create a separate Fitbod password if sign-in was set up directly on Fitbod.

Here are some steps to try:

1. Verify Apple ID Password: Confirm you can sign into other Apple services (like apple.com) using that password to ensure it’s correct.
2. Try Resetting the Password: If you believe the password linked with Fitbod is incorrect, you can visit app.fitbod.me/reset-password to reset it. This applies if a Fitbod-specific password was created separate from Apple ID.
3. Ensure You Use “Sign in with Apple” Method: When on the sign-in screen in the Fitbod app or website, make sure to click on the “Sign in with Apple” button rather than entering an email and password manually. This uses Apple's authentication method and usually doesn’t require a password input on Fitbod's end.
4. App Reinstallation: If the above doesn't work, try logging out (if possible), uninstalling, and then reinstalling the Fitbod app. Sometimes app glitches cause sign-in issues.
5. Check for Account Conflicts: If you previously created a Fitbod account with email/password, but now you are trying to sign in via Apple, the accounts might not be linked. In that case, you might need to use the original login method or merge accounts by contacting support.

If after trying these steps you still can’t log in, please let me know what exact message you see when the password is rejected. That will help me guide you better.

Are you comfortable trying these steps now?

Leave a comment