[8 Ball Pool] My game keeps crashing. I thought I tried it all… help?

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Jade
4 months ago In 8 Ball Pool
My game keeps crashing. I thought I tried it all… help?

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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4 months ago

Hi! I can definitely help you get your 8 Ball Pool game back on track. Since you mentioned it keeps crashing on your Mac running OS X 10.15.6, could you tell me a bit more about how it crashes? For example, does it crash right after launching, during a game, or at some other point? Also, have you tried updating the game or restarting your Mac so far?

In the meantime, here’s a reliable approach to try step-by-step:

1. Make sure macOS is up to date: Your OS X 10.15.6 is a bit older, so check if any system updates are available. Sometimes, games need the latest OS patches for best compatibility.

2. Force quit the 8 Ball Pool app: To do this, click the Apple menu () at the top left > Force Quit > select 8 Ball Pool > Force Quit. This ensures the app isn’t stuck behind the scenes.

3. Restart your Mac: A fresh reboot clears out potential memory issues or background conflicts.

4. Clear app data if possible: Since it’s on Mac, if you installed via the Mac App Store, try removing the app completely and reinstalling it. This can clear corrupted data causing crashes.

5. Close other apps: Running multiple apps at once can sometimes affect performance, so try playing with only necessary applications open.

After you’ve gone through these, try launching the game again to see if it still crashes. If the problem persists, let me know what steps you’ve done and any error messages that might appear. That way, I can guide you to some advanced fixes or check if there’s a server-side problem.

Are you able to try these and tell me how it goes?

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