Hi! I understand that you're having trouble connecting to your friends in 8 Ball Pool on your Mac, and it keeps just spinning without connecting. That must be inconvenient. Let's try to get this sorted out together.

To start, could you let me know if this happens with all friends or just certain ones? Also, have either you or your friends updated the game recently? Sometimes mismatched versions can cause connection issues.

Meanwhile, here are some steps we can follow to troubleshoot this on your OS X 10.15.7 system:

1. Check Your Internet Connection
Ensure your Mac has a stable internet connection. You can try visiting other websites or streaming to confirm connectivity.

2. Restart the 8 Ball Pool App and Your Mac
Sometimes a simple restart of the app or your device can clear up temporary glitches.

3. Verify You and Your Friends Are Logged Into the Same Platform
Are you and your friends connected through the same platform—such as Miniclip or Facebook? The game often requires both players to be on the same platform to connect properly.

4. Update the Game to the Latest Version
Check if your 8 Ball Pool app is up to date in the Mac App Store, and ask your friends to do the same. Version mismatches can cause challenges in connecting.

5. Clear the Game Cache or Reinstall
Since you’re on Mac, try quitting the app, then deleting its cache files if possible—often found in ~/Library/Application Support or similar folders. If unsure, uninstalling and reinstalling the app can help reset settings.

6. Firewall or Network Restrictions
Sometimes Mac OS X firewall or network settings can block game connections. Go to System Preferences > Security & Privacy > Firewall and see if the game is allowed incoming connections. Also, if you’re on a network with restrictions (like a school/work network), that might affect connectivity.

7. Try Playing With Friends Using a Different Network
If possible, connect your Mac to a different Wi-Fi network or use a mobile hotspot to see if connection improves.

If after these steps it still spins and won't connect, it might indicate a deeper issue, possibly server-related or account-specific. In that case, I would recommend contacting Miniclip support at [email protected] for a more targeted investigation.

Also, there are reports that after updates, sometimes the connection to friends fails temporarily until all players have the latest version or are not currently engaged in other matches1.

Let me know what you find with these steps, especially about the platform and app versions, and I’ll help you move forward! Are you satisfied with the solution I provided so far?