Hi there! Thanks for reaching out about your issue. Just to make sure I understand correctly: Are you trying to play an 8 Ball Pool game with a pool of 15 players, and it’s not allowing you to join or play? Or is the problem that 15 specific people in your group can’t play at all? Could you share a bit more about what exactly happens when you or your friends try to play? For example, do you get an error message, or does the game freeze, or something else?

This info will help me guide you step-by-step to a solution. Looking forward to your reply!

no one out of 16 players can't play

Thanks for clarifying that none of the 16 players in your group can play 8 Ball Pool. That definitely points to something more widespread, so let's try to narrow down potential causes.

Since you’re on Windows 10 using a WebKit-based browser, here are some steps to try from simple to a bit more involved:

1. Check Internet Connection: Make sure your network is stable and has no restrictions affecting gaming servers.

2. Clear Browser Cache and Cookies: Sometimes cached data conflicts with the game.
- Go to your browser’s settings.
- Find options for clearing browsing data.
- Clear cache and cookies for all time or at least recent period.
- Restart the browser and try again.

3. Update Browser: Confirm your WebKit-based browser is updated to the latest stable version.

4. Disable Browser Extensions: Some add-ons or ad blockers can interfere.
- Temporarily disable any extensions you have, especially those blocking scripts or ads.
- Reload 8 Ball Pool and check if it works.

5. Ensure Game Version Compatibility: If you and your friends are trying to join the same game or pool, everyone must be on the latest version accessible via browser. Although it’s mostly seamless on web, any version mismatches can cause issues.

6. Verify Game Server Status: Sometimes the problem is on Miniclip’s side. Check if there are any known outages or maintenance notices on their support or social media sites.

7. Try a Different Browser: If all else fails, try loading 8 Ball Pool in another WebKit-based browser or Chromium-based browser like Chrome or Edge to see if the issue persists.

If after all this, nobody can join or play in the pool, it might be a server-side issue or a bug affecting multiplayer pools with many players. In that case, I can help you escalate this to Miniclip support for a deeper look.

Meanwhile, you may find some helpful common fixes for 8 Ball Pool issues in this troubleshooting guide I found: How To Fix 8 Ball Pool App Not Working (2025) and here is a note on playing with friends that may be helpful on game setup: Not able to play with friends (8 Ball Pool) - Miniclip Help and Support

Would you like me to guide you through any specific step or check further details for you?