Hi! I see you're experiencing an internal error when trying to send messages on the Badoo app using your Android device. I’d love to help you get this sorted out. To start, could you tell me if this problem started happening recently? Also, have you noticed any other issues with the app, or does the error appear only when sending messages?

Meanwhile, here's a straightforward set of steps we can try to resolve the internal error:

1. Check your internet connection: Make sure your device is connected to a stable Wi-Fi or mobile data network.

2. Update the Badoo app: Go to the Google Play Store and confirm if there is an update available for the Badoo app. Sometimes, bugs that cause errors get fixed in updates.

3. Clear the app cache: Since you’re on Android 10, go to Settings > Apps > Badoo > Storage > Clear Cache. This clears temporary data that might be corrupted and causing the error.

4. Restart your device: After clearing the cache, restart your phone to refresh the system and network connections.

5. Check app permissions: Ensure Badoo has the necessary permissions to send messages under Settings > Apps > Badoo > Permissions.

If these steps don’t work, please let me know if you see a specific error code or message along with the internal error. Sometimes the error “0030-0403-0001” appears and points to messaging issues.

Are you comfortable trying these steps now? I’m here to walk you through any part if you’d like. Once we try them, I can help you with further troubleshooting if needed.

Internal error when trying to send messages

Thanks for letting me know the internal error persists when sending messages. I’ve checked some recent insights, and here are some additional tailored steps to try on your Android 10 device with the WebKit browser environment:

1. Log out and wait: Sometimes, Badoo recommends logging out and taking a 24-hour break before logging back in. This can clear temporary server or account issues causing the internal error8.

2. Check if the recipient is still active: The error might happen if the person you’re messaging has deleted their profile or blocked you. Try messaging a different user to see if the error persists2.

3. Update or reinstall the Badoo app: If you haven’t tried reinstalling, uninstall the app fully, then download the latest version from the Google Play Store. This ensures no corrupted files linger6.

4. Clear app data: In addition to clearing cache, go to Settings > Apps > Badoo > Storage > Clear Data. This will reset the app but won’t delete your account. Then log in again.

5. Review your permissions and network: Since you’re on Android 10, make sure Badoo has all needed permissions, especially for background data and network access.

6. Try using Badoo in a different browser or the official app: If you’re using WebKit browser to message, switching to the official Badoo app or an alternative browser might help isolate the issue.

If these steps don’t resolve it, please let me know if you see any specific error codes like “0030-0403-0008” or additional messages. Sometimes, these errors signal particular server-side problems or account restrictions9.

Would you like me to guide you through any of these steps now? That way, I can ensure everything is clear and assist you hands-on. Are you satisfied with this plan so far?