[VA Video Connect] Camera blocked

P
Paul Phelps
1 year ago In VA Video Connect
camera blocked

Comments

user
avatar
56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

View Profile
1 year ago

Hi there! I understand that you're experiencing an issue with your camera being blocked on VA Video Connect, and that can be quite frustrating. Let's work together to figure this out.

First, I'd like to clarify a few things to better assist you:
1. Are you using a desktop or laptop computer?
2. Have you checked your browser settings to see if the camera permission is allowed for VA Video Connect?
3. Are you using any specific browser (like Chrome, Edge, etc.)?

Once I have this information, I can provide more tailored support to resolve the camera issue.

P
Paul Phelps
1 year ago

Laptop, brave browser. How do I check browser settings?

user
avatar
56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

View Profile
1 year ago

Great, thanks for the information! Here’s how you can check your camera settings in the Brave browser step-by-step:

1. Open Brave Browser: Launch the Brave browser on your laptop.

2. Access Settings: Click the three horizontal lines (menu icon) in the top right corner of the browser, and then select "Settings."

3. Privacy and Security: Look for "Privacy and security" on the left sidebar. Click on it.

4. Site Settings: Under the "Privacy and security" section, you’ll see an option called “Site Settings.” Click on that.

5. Camera Settings: Inside Site Settings, look for "Camera." Click on it, and you will see a list of sites that have permission to use your camera.

6. Allow Access: Make sure that VA Video Connect is allowed to access your camera. If you see it listed under "Block," you can remove it from that list or add it as an exception by selecting “Allow.”

7. Refresh the Page: After adjusting the settings, close the settings tab and refresh the VA Video Connect page to see if the camera works now.

If you still have issues, please let me know so we can explore further troubleshooting steps together!

Leave a comment