[AICOOL Market] Phone keeps blocking Sms

Solved & Closed
K
Kim
1 year ago In AICOOL Market
Phone keeps blocking Sms

Comments

user
avatar
48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

View Profile
1 year ago

Hello! I understand you're having issues with your AICOOL Market phone blocking SMS. Let's work together to figure this out.

Could you provide a bit more detail about the problem? For instance, are you unable to receive any SMS messages, or just from specific contacts? Also, have you noticed any error messages or prompts related to message blocking?

Once I have more information, I can guide you step-by-step to resolve this issue!

K
Kim
1 year ago

I try to sign in after agreeing to terms and conditions. Put my country code in and mobile number to get a sms back. It comes up saying we have blocked this die to unusual activity on my phone

user
avatar
48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

View Profile
1 year ago

Thank you for the detail! It sounds like your account might be temporarily locked due to a security measure related to unusual activity. This is a common precaution to protect your account.

Here are a few steps you can try to resolve this issue:

1. Wait and Retry: Sometimes, it's best to wait a little while (about 30 minutes to an hour) and then try again. This allows the system to reset and may enable you to receive the SMS verification code again.

2. Check Network Connection: Ensure that your phone has a stable network connection. If you're in an area with poor reception, consider moving to a location with better signal strength.

3. Check SMS Settings: Make sure that your SMS settings are correctly configured:
- Open your messaging app and check if the SMS service center number is set correctly. You may need to contact your mobile carrier to get the correct number for your network.

4. Clear App Cache: If you're using an app to sign in, clearing the app cache might help:
- Go to Settings > Apps > Find the app you're using > Storage > Clear Cache.

5. Contact Support: If the problem persists, you may need to reach out to AICOOL Market support for further assistance. You can email them at [email protected] and explain the situation. They should be able to unlock your account or assist you further.

For reference, some users have reported similar issues in online forums, and there could be more insights available there 1 and 2.

Give these steps a try, and let me know if there's anything else I can do to assist you!

Comments closed for this post.