[King Soopers] The app keeps crashing

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Jason mase
1 year ago In King Soopers
The app keeps crashing

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Hi there! Sorry to hear your King Soopers app on your iPhone is crashing. I want to help you get that sorted out. To start, could you tell me if the app crashes immediately upon opening, or does it happen after you try to do something specific in the app?

Meanwhile, a few quick steps we can try together to fix app crashes on iOS 18.5:

1. Restart your iPhone: This can clear up temporary glitches.
2. Update the app: Go to the App Store, search for King Soopers, and check if there’s an update.
3. Check your iOS version: You mentioned 18.5, so making sure you actually are on the latest update in that series helps. Go to Settings > General > Software Update.
4. Close and reopen the app: Swipe up from the bottom (or double press the home button) to see recent apps, then swipe the King Soopers app off the screen to force close it.
5. Clear app cache/data: iOS doesn’t let you clear cache directly, so you might have to delete the King Soopers app and reinstall it from the App Store.

If the app crashes after reinstalling or updating, it might be related to an account or server-side issue.

Would you mind trying these steps and letting me know if the app still crashes? Also, if you notice any error messages, please share them with me. That info helps me assist you better.

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