Hi! I see your myAir app is showing an error message saying "try later" and it’s not resolving. Let’s get to the bottom of this together.

First, can you tell me if you’re trying to log in, or is this error showing when you're already logged in and using the app? Also, have you recently changed your password, or have you entered your login details carefully?

In the meantime, here are some initial steps to try that usually help with this message:

1. Check Your Internet Connection: Make sure your iPhone has a stable internet connection via Wi-Fi or cellular data.
2. Close and Restart the App: Swipe up to close the myAir app completely, then open it again.
3. Restart Your iPhone: Sometimes, restarting the device clears minor glitches.
4. Check for myAir Service Status: Occasionally, our servers could be temporarily down, which causes this message. In that case, waiting a few hours and trying again can do the trick.
5. Update or Reinstall the App: Ensure your app is updated to the latest version in the App Store. If it already is, try deleting the app and reinstalling it to refresh the connection.

If you have already tried these or if the error persists, we can dig deeper into your account or device settings. Just let me know how these steps go for you!

Problem exists af already logged in

Thanks for clarifying that the error appears even after you've logged in to the myAir app. Let's troubleshoot this with a few targeted steps since this issue is happening post-login.

1. Force Close and Reopen: Sometimes an app glitch can cause errors after login. On your iPhone with iOS 16.7.11, swipe up from the bottom and pause to bring up the app switcher. Swipe the myAir app off the screen to close it completely, then open it again.

2. Clear App Cache (Reinstall): iOS apps don’t have a direct "clear cache" option, but uninstalling and reinstalling the myAir app often refreshes app data and fixes persistent errors. Hold the app icon and tap "Remove App," then reinstall from the App Store.

3. Check myAir Service Status: Sometimes the myAir service is temporarily down or performing maintenance, which can cause functions to break even if logged in. You can check the official service status or wait a bit and retry later.

4. Network Settings Reset: Sometimes network configuration issues cause these errors after login. On your iPhone, try going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will reset Wi-Fi passwords and network settings, so you will have to reconnect to Wi-Fi afterward but can help clear network-related app errors.

5. Verify Account and Device Registration: If the error relates to your device’s connection to the app, it could be that the device or serial number isn't correctly linked to your myAir account. If you suspect this, contacting myAir support at [email protected] with your device details helps verify your account-device pairing and resolve backend issues.

If you’ve tried these steps or want me to guide you through any in detail, just let me know! I want to help get your app running smoothly.

Are you comfortable trying these, or have you already tested some?