Hi there! I understand your myAir app is flashing momentarily and not opening on your iPhone with iOS 18.5. Let's get this sorted out. Could you please tell me if you've tried any steps already, like restarting your phone or reinstalling the app? Also, do you notice if this started happening after any recent updates to your phone or the app itself? This will help me guide you more effectively.

I have reinstalled the app, restarted my phone and the cpap

Thanks for sharing what you've already tried—that's really helpful! Since you’ve reinstalled the myAir app, restarted your phone, and restarted your CPAP machine, let's try a few more steps that could narrow down the cause:

1. Check for iOS Compatibility: Sometimes apps take a moment to update compatibility with newly released iOS versions like your 18.5. Please check the App Store for any updates available for myAir. If none, or it still won’t open, this might be a compatibility issue.

2. Clear Cache (If Possible): While iOS apps don’t have a direct cache clearing option, sometimes signing out and back in after reinstalling helps. Since the app flashes and won’t stay open, this might not be doable yet.

3. Verify Account Info via Web: Try logging into the myAir web platform via Safari or any browser on your iPhone. Check if your account is intact and you can view your data there. Sometimes app-to-cloud sync issues can cause problems in the app.

4. Check Permissions: On your iPhone, go to Settings > myAir and ensure all permissions are enabled (like access to Bluetooth or network if required).

5. Network Check: Switch from Wi-Fi to cellular data or vice versa to rule out network-related blocks.

6. Device Backup and Reset (Advanced): If nothing else works, backing up your phone and doing a soft reset (Settings > General > Reset > Reset All Settings) might fix deep OS conflicts affecting app launch.

If after these steps the app still flashes and doesn’t open, it might be a known issue with the latest iOS version, and you might want to contact myAir support directly at [email protected] for specialized assistance on this problem.

Let me know if you want me to guide you through any specific step, especially the account check or permissions! Are you satisfied with this approach so far?