Hi there! I see you're having trouble with the New Elys feature on the Ulys app not working. Let's try to get this sorted out for you.

Could you tell me a bit more about what's happening? For example:
- Does the New Elys feature fail to load, or does it crash?
- Are you encountering any error messages?
- Have you tried restarting the app or your iPhone?
- Is your app updated to the latest version?

Meanwhile, here are a few general steps to try with your iPhone on iOS 18.7.2:

1. Update Ulys app: Make sure you have the latest version of the Ulys app installed. Sometimes features don’t work well if the app is outdated. You can check for updates in the App Store.

2. Restart the App: Fully close the Ulys app by swiping it away from your app switcher, then reopen it.

3. Restart your iPhone: Power off your iPhone completely, wait a few seconds, then power it on again.

4. Check Internet Connection: New Elys might need a stable internet connection. Ensure you are connected to Wi-Fi or have good cellular data.

5. Check Permissions: Sometimes, new features require permissions (like location or Bluetooth). Go to Settings > Ulys, and verify the required permissions are allowed.

If you’ve already tried these or the problem persists, please let me know what you’ve done so far and any specifics about the issue you see, so I can guide you deeper.

Are you satisfied with this initial guidance?