[Nextdoor] Nextdoor will not verify my address and won't accept my driver's licence as proof.

N
Neil
3 months ago In Nextdoor
Nextdoor will not verify my address and won't accept my driver's licence as proof.

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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3 months ago

Hi! I see you're having trouble verifying your address on Nextdoor because your driver's license is not being accepted as proof. Let's figure this out together.

First, may I ask:
- Is the address on your driver's license current and matches exactly the address you're entering on Nextdoor, including apartment or unit number if applicable?
- Is your driver's license valid and not expired?
- Are you using the Nextdoor app or the website for verification?
- Have you tried other types of address verification like a utility bill or lease agreement?

Sometimes, Nextdoor will not accept a driver's license if the address on it does not precisely match the address you entered or if you missed adding an apartment/unit number in the provided field. Also, make sure you're not using a VPN or incognito browser mode during verification as this can interfere.

Here’s a step-by-step you can try to resolve the issue:

1. Double-check the address entered on Nextdoor, and include apartment/unit numbers in the "Apt" field if you live in a multi-unit building.
2. Make sure your driver's license is current and the address printed matches your Nextdoor address exactly.
3. Try verifying from a regular browser window (not incognito or private mode) and without using VPN.
4. If the driver's license still isn't accepted, consider submitting an alternative document: utility bill, rental agreement, deed, or official letter showing your name and address.
5. You can also try updating your address on Nextdoor settings and then reattempt verification.

If none of these steps work, sometimes Nextdoor support can assist by reviewing your documents manually. You can contact them at [email protected].

Let me know if you want guidance on uploading alternative documents or help with any particular step! Are you currently trying this on the app or browser? That info can help me tailor instructions better.

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