Hi! I see you mentioned "not working" with meteoblue weather & maps app. I’d love to help get this sorted out for you. Could you please tell me a bit more about what exactly isn’t working?

- Is the app not opening at all, or is the weather data not updating?
- Are you seeing any error messages or strange behavior?
- Have you tried restarting the app or your Mac?
- Is this happening with the app downloaded from the App Store or using meteoblue’s website on your browser?

Once I know a bit more, I can guide you through some steps to fix it on your Macintosh with macOS 10.15.7. Looking forward to your details!

When I click on the weather maps page I am met with a blank black page. I am on the website, clearing cache hasn't done anything, I have good internet connection. I have tried exiting the website and coming back, but it stays the same

Thanks for the details! Since you’re visiting the meteoblue weather maps page on your Mac with macOS 10.15.7, and seeing a blank black page despite clearing your cache and having good internet, let's try the following steps:

1. Check Browser Compatibility:
Ensure you’re using an up-to-date browser version—Safari, Chrome, or Firefox work well. Sometimes older browser versions struggle with modern web content.

2. Disable Browser Extensions:
Some extensions (especially ad blockers or script blockers) may prevent the map from loading. Try disabling these temporarily and reload the page.

3. Try a Different Browser:
If you’re using Safari, please test the page in Chrome or Firefox to see if the issue persists.

4. Enable JavaScript and WebGL:
The maps rely on JavaScript and WebGL (for rendering graphics). Ensure JavaScript is enabled in your browser settings. For WebGL, in Safari:
- Go to Safari menu > Preferences > Advanced.
- Check "Show Develop menu in menu bar."
- From the Develop menu, ensure "Enable WebGL" is checked.

5. Clear DNS Cache:
Sometimes DNS cache glitches cause issues loading web content. To clear DNS cache on macOS 10.15.7, open Terminal and enter:
<br> sudo killall -HUP mDNSResponder<br>
Then enter your password and try reloading the page.

6. Check for Website Issues:
If none of the above works, it may be a temporary website issue. Could you share the exact URL you’re trying? Also, you might want to try clicking on “More weather maps” at the bottom of the main page as meteoblue's troubleshooting guide suggests for map issues1.

Let me know which browser you’re using and if you see any changes after these steps. We can dig deeper if needed!