Hi there! I’m sorry to hear that you’re experiencing an error with the MyBIAT app. Let’s figure this out together.

Can you please provide a bit more detail about the error? For instance:
- Is there a specific error message that appears?
- When does the error occur? (For example, during login, when trying to perform a transaction, etc.)
- Have you tried any troubleshooting steps so far, like restarting the app or your device?

These details will help me assist you better!

it was working fine last week , but starting from today , the moment i open the app it crashes and gives me the same massage "an error has occurred"

Thank you for the additional information! I understand how frustrating it can be when an app suddenly stops working. Since the MyBIAT app was functioning fine last week, let’s try a few troubleshooting steps to resolve this issue.

1. Restart Your Device: Sometimes, simply restarting your device can refresh the system and clear up any temporary glitches that may be causing the app to crash. Press and hold the power button, then select "Restart."

2. Clear App Cache: This can help if there are any corrupted files affecting the app. Here’s how to do it:
- Go to your Settings.
- Navigate to Apps or Application Manager.
- Find and select MyBIAT from the list of apps.
- Tap on Storage and then choose Clear Cache.

3. Reinstall the App: If the issue persists, you might want to uninstall and then reinstall the MyBIAT app. This can resolve any corrupted data:
- Long press on the MyBIAT app icon.
- Select Uninstall, then confirm.
- After that, go to the Google Play Store, search for MyBIAT, and install it again.

4. Check for Updates: Ensure that both your device and the app are updated to the latest versions:
- Go to Settings > Software Update to check for Android updates.
- Open the Google Play Store, find MyBIAT, and see if there’s an option to update.

If none of these steps help, it might be worth checking for any server outages affecting the app. If that’s the case, you can wait a bit and see if the issue resolves itself. Alternatively, let me check further details from external sources for you. Please hold on a moment.

One moment, please.

If you want to read about troubleshooting errors similar to yours, here's a helpful resource: Troubleshooting 'An Error Has Occurred'.

Are you able to try the above steps? Let me know how it goes!