Hi! I understand you're having trouble finding the update for Grand War on your Kindle device. Just to clarify, you mentioned you checked everything on your Kindle and still don't see the update—is that right? Could you tell me a bit more about how you’re checking for the update? For example, are you looking in the Amazon Appstore, the game itself, or the Kindle system updates?

Meanwhile, here’s a helpful start we can try to pinpoint the issue:

1. Check for System Updates: Sometimes app updates depend on your device’s system being up to date. On your Kindle (running Android 9), go to Settings > Device Options > System Updates, then tap Check Now to see if there is a pending update for your device software.

2. Check Amazon Appstore Updates: Open the Amazon Appstore app on your Kindle, go to the menu, and find My Apps. Look for Grand War in the list and see if there is an update button available.

3. Connectivity & Storage: Ensure your Kindle is connected to Wi-Fi and has enough free storage space; sometimes insufficient space can block updates.

4. Manual Update: If the update is still not showing, there might be a manual update page for the game on Amazon or the developer’s site where you can download the latest version and update manually.

If you already tried some of these steps, please let me know which ones, and we’ll explore more advanced solutions. Also, please confirm the exact Kindle model if you know it, as some older models may have app compatibility restrictions.

Does this sound good so far? I’m here to help you get this resolved!

I looked in the Amazon store where you find your apps and I be led the update was not there.

Thanks for letting me know you checked the Amazon Appstore's "My Apps" section and the update for Grand War is not showing up there. That helps narrow it down.

Sometimes, updates don’t appear immediately on the Amazon Appstore due to delays in the app approval or rollout process. A common workaround for this kind of situation can be to uninstall the current version of the game and then reinstall it fresh from the store, as this forces the device to get the latest version available1.

Before you try that, a couple of quick things to verify:

1. Double-check your device has adequate free storage space, as limited space can prevent updates or new installs.
2. Confirm your Kindle’s system software is fully up to date (Settings > Device Options > System Updates).

If those are good to go, you could proceed with uninstalling Grand War from your Kindle, then re-download it from the Amazon Appstore. This often resolves the problem if an update is stuck or not showing.

If you prefer, I can also help you check if there’s any known issue or delay with this specific update. Would you like me to look into that as well?

Let me know how you’d like to proceed!

The update is not on my knickers I have checked evrything is fine for kindle I just don't have updat

Thank you for clarifying that you've checked your Kindle device and the update still isn't showing. Since you've already looked in the Amazon Appstore and didn't find the update for Grand War, one effective step is to clear the Amazon Appstore's cache and data on your Kindle. Sometimes the store’s temporary files can cause the app list to not refresh properly.

Here’s how you can do that on your Kindle (Android 9):

1. Go to Settings on your Kindle.
2. Tap Apps & Notifications (or just Apps).
3. Find and select Amazon Appstore from the list.
4. Tap Storage.
5. Tap Clear Cache first, then Clear Data.
6. After that, close the Settings app and restart your Kindle.
7. Open the Amazon Appstore again, go to My Apps, and check if the update for Grand War appears.

If that doesn’t help, another option is uninstalling Grand War and reinstalling it fresh from the Appstore. This can sometimes sidestep stuck update issues.

Also, please confirm your Kindle’s model to ensure it supports the latest version of Grand War, as some older models have restrictions.

Would you like me to guide you step-by-step through clearing the Appstore cache and data, or help with uninstalling and reinstalling the game? I’m here to help!

If you'd like, I can also check if there are known delays with this particular update. Just let me know.

1

I found I was installing an update on an app but I thought I had deleted it was that my issue

Thanks for sharing that detail! Yes, it's quite possible that what you experienced is related to the app being “installed” in some way on your device even after you thought you deleted it.

Sometimes, when an app is deleted, there might still be leftover files or a partially installed version remaining on the device, or the app may have been removed from the home screen but not fully uninstalled. In such cases, the system can still recognize that app and try to update it, which explains why you received an update notification.

Since you’re using a Kindle with Android 9, here’s what I recommend to fully clear this up:

1. Go to Settings > Apps & Notifications (or just Apps).
2. Look through the full list of installed apps for “Grand War” or any related app names.
3. If you find the app there, tap on it and select Uninstall to remove it completely.
4. After uninstalling, restart your Kindle device.
5. Once restarted, open the Amazon Appstore, search for Grand War, and reinstall the latest version.

This process will ensure you don’t have any remnants of the old app still trying to update and should give you the clean, latest version.

If you want to double-check whether any versions of the app remain installed besides what you see on your home screen, the settings app list is the best place. Let me know if you want me to guide you step-by-step through this!

Does this help clarify the situation? Would you like me to assist you further with uninstalling or reinstalling the game?

1

Yeah but I bought stuff will I keep it when I install it again because that stuff was expensive

That's a very important question, and I'm glad you brought it up! When it comes to apps like Grand War, the key to keeping your purchased items and progress after uninstalling and reinstalling is whether your game saves data to the cloud or is linked to an account.

Most modern games, including Grand War, save your progress and purchases in the cloud if you've signed in with an account—this could be an Amazon account, Google Play account, or a game-specific account. This means that when you uninstall the app and reinstall it, your purchases and game progress will be restored once you log back in.

To make sure your progress and purchases are safe before uninstalling, you can:

1. Confirm if you're signed into any account within the game.
2. Look for any cloud save or account linkage options in the game’s settings.
3. If you’re unsure, you can try contacting the game’s support to confirm how they handle data retention.

If the game does not use cloud saves or doesn't require an account login, uninstalling might cause the loss of your progress and purchased items.

Based on typical behavior for apps like Grand War, as long as your game uses cloud save and you're signed in, you should retain your expensive purchases after reinstalling1.

Would you like me to help you check your account or cloud save setup in the game right now? That way, we can be sure before proceeding with uninstalling or reinstalling.

The update is not on my knickers I have checked evrything is fine for kindle I just don't have updat

Hi again! Since you mentioned that you don’t have the update on your Kindle and you’ve checked everything, here are some tailored steps to help make sure the update for Grand War appears and installs on your Kindle device:

1. Restart Your Kindle
Simply restart your device. Sometimes apps and the Amazon Appstore need a fresh start to recognize available updates.

2. Check for System Updates
Go to Settings > Device Options > System Updates on your Kindle and tap Check Now. Keeping your Kindle’s system updated ensures app compatibility and smooth updates.

3. Clear Amazon Appstore Cache and Data
- Open Settings > Apps & Notifications > Amazon Appstore.
- Tap Storage > Clear Cache, then Clear Data.
- Restart your Kindle, open the Amazon Appstore, and check My Apps for the Grand War update.

4. Verify Internet Connectivity and Storage
Make sure your Wi-Fi is working and your Kindle has enough free storage space to download the update.

5. Uninstall and Reinstall the Game
If the update still doesn't appear, uninstall Grand War completely, then reinstall it from the Amazon Appstore.

6. Confirm Your Kindle Model Compatibility
Some older Kindle Fire models or outdated OS versions might no longer support the latest game updates. Your Kindle running Android 9 should generally work, but models earlier than the Fire 6th generation sometimes face app update issues.

If after these steps, the update is still missing, sometimes the update rollout is delayed or the game developer may temporarily remove the update from the store for fixes.

For more detailed help, here are some useful ideas from users who faced similar issues: restarting, clearing cache, checking system updates, or reinstalling games often resolved it3,10.

Would you like me to guide you step-by-step through any of these actions? Or, if you prefer, I can also help you check if there's an ongoing issue with this specific update.

How would you like to proceed?

Do you think the update is just not on my kindle right now and in a day or two it so

Come

It's quite possible that the update for Grand War isn't available on your Kindle just yet and may appear in a day or two. Sometimes, app updates roll out gradually or can have slight delays before they show up on all devices in the Amazon Appstore. Since you've checked thoroughly and the update isn't showing right now, waiting a short while and then checking again is a good approach.

Meanwhile, you can keep your Kindle and the Amazon Appstore refreshed by restarting your device and clearing the Appstore cache as I mentioned earlier. This helps your device check for new updates properly when they're released.

If the update still doesn't appear after a couple of days, feel free to reach back, and we can explore other options or check if there's any ongoing issue on the developer or store side.

Does that sound like a good plan to you? I'm here to help whenever you want to try again!