[Microsoft Wordament] I can open the site but it won't load the square.

J
Jill Timko
1 year ago In Microsoft Wordament
I can open the site but it won't load the square.

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 year ago

Hi there! It sounds like you're having some trouble with Microsoft Wordament not loading the game square. Let’s work together to sort this out!

First, could you let me know if you’ve seen any error messages, or does it just keep loading without any progress? Also, have you tried any troubleshooting steps yet, like refreshing the website or clearing your browser cache?

Meanwhile, a quick fix that often helps is to reset the Microsoft Store, which can sometimes resolve issues like this. Here’s how:

1. Press the Windows button + R to open the Run command.
2. Type wsreset in the dialog box that appears and press Enter.
3. After that, restart your device and try to access Wordament again.

Let me know how that goes!

J
Jill Timko
1 year ago

I updated wordament but when I open it. There is no word square.

user
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18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 year ago

Thanks for the extra details! I understand that after updating Wordament, you’re not seeing the word square when you open the app. Let’s see if we can resolve this together.

Here are some steps you can take to troubleshoot the issue:

1. Clear the app cache: Sometimes the cache can cause display issues after an update.
- Go to Settings on your device > Apps > find Wordament > select it > then choose Storage and click on Clear Cache.
2. Check for additional updates: Ensure that Wordament is fully updated.
- Open the Microsoft Store, select Downloads and Updates, and check if there are any pending updates for Wordament.
3. Restart your device: A simple restart can sometimes resolve any lingering issues after an update.
4. Reset the Microsoft Store: If the above steps do not work, you could reset the Microsoft Store by following these steps:
- Press Windows button + R to open the Run command.
- Type wsreset and press Enter. Then restart your device and try launching Wordament again.

If you've tried all these steps and the issue persists, there could be a bug related to the recent update. In that case, I recommend reaching out to official support at [email protected], as they may have more specific solutions. You can also check community discussions here for similar issues experienced by other players.

Does this help solve your issue? If not, let me know, and we can explore further options!

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