[Microsoft Wordament] At 300, game stopped updating scoring.

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R.Clements
4 months ago In Microsoft Wordament
At 300, game stopped updating scoring.

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Pierre

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4 months ago

Hi there! Thanks for reaching out. Just to clarify, when you say the game stopped updating scoring at level 300, do you mean that when you reach or pass level 300 in Microsoft Wordament on your Android device, your score or progress no longer changes or reflects correctly? Or is it related to a specific feature like the leaderboard or daily total score that isn't updating after level 300?

Understanding exactly what part of the scoring or progress is stuck will help me guide you better. Meanwhile, here are some initial things to check:

1. Check your account connection: Go to Wordament's Settings > Account and verify you're logged in. Sometimes a sync issue causes scores not to update.

2. Restart the app: Close Wordament completely and reopen it to force a retry of syncing scores.

3. Clear app cache: On your Android 10 device, go to Settings > Apps > Wordament > Storage and clear the cache. This won't erase your data but can fix sync hiccups.

4. Update the app: Make sure Wordament is the latest version from Google Play Store. Developers may fix certain level or scoring bugs in updates.

5. Check internet connection: Wordament requires a stable connection to sync scores online.

If after these steps the scoring still doesn't update at level 300, it might be a known or less common issue with the game’s progression system around that milestone. Some users have noted score update issues at higher levels, and a sign-out and back-in or app reinstall sometimes helps fix syncing1.

Could you please let me know if you've tried any of these already? And if you are seeing any error messages or unusual behavior when you hit level 300? That would help me figure out the next best steps for you!

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