Hi there! I see you mentioned that Galaxy Attack keeps disconnecting even though your internet is on. I'd love to help you get this sorted out. To better assist, could you tell me a bit more? For example:

- Are you experiencing this disconnection problem all the time or only during specific game modes like PvP?
- Does the game show any error message when it disconnects?
- Is your internet connection stable with other apps or games?
- Are you playing over Wi-Fi or a wired connection?

This info can help pinpoint whether it's a network issue, game server problem, or something on your device. Meanwhile, here are some initial steps we can try:

1. Restart your router and modem
Sometimes a simple reboot of your network devices clears up temporary glitches.

2. Check your PC's network connection
Since you’re on Windows 10, open Command Prompt and run ping google.com to see if you get stable responses without packet loss or timeouts.

3. Close background apps
Make sure no other apps are heavily using the internet, which might cause unstable speeds.

4. Run the game as administrator and ensure it’s updated
Running Galaxy Attack with elevated permissions and checking for updates can resolve compatibility issues.

5. Temporarily disable firewall/antivirus
Sometimes security software blocks game connections; try disabling them briefly to test.

If the problem persists only in Galaxy Attack, it could be related to the game servers, which sometimes experience interruptions. In such cases, waiting a bit or checking official Galaxy Attack social channels for notices is helpful.

Let me know what you observe from these steps or if you want me to guide you through any of them!

it just keeps saying disconnecting

Thanks for the update! When Galaxy Attack keeps showing "disconnecting," it could be related to a known issue some players have faced, especially in PvP modes or Galactic Assault, where the game server connection drops unexpectedly. The developers have acknowledged such problems in the past and sometimes release fixes after investigation1 2.

Here’s what we should try next to help you:

1. Check for Game Updates:
Make sure your Galaxy Attack game is fully updated. Sometimes the disconnection is due to patches fixing server sync issues.

2. Restart the Game and PC:
Close Galaxy Attack completely, restart your PC, then launch the game again.

3. Verify Your Internet Connection Stability:
Since you mentioned internet is on, let's confirm it’s stable. Open Command Prompt (type "cmd" in the Start menu), then run:
<br>ping 8.8.8.8 -t<br>
Let this run for about a minute. If you see frequent "Request timed out" or high latency spikes, your connection may be unstable.

4. Avoid VPN or Proxy:
If you use VPN or proxy servers, temporarily disable them. They sometimes interfere with game server connections.

5. Firewall/Antivirus Settings:
Make sure Galaxy Attack is allowed through your firewall or antivirus software on Windows 10.

6. Check Official Channels for Server Status:
Sometimes server issues happen on their end. You can check Galaxy Attack’s official Facebook page or forums for any announcements about outages or ongoing maintenance.

If after all this the problem remains, it might be best to contact Galaxy Attack support directly at [email protected] with your game version, Windows details, and a description of the issue.

Would you like help walking through any of these steps? Or is there anything specific you tried already?

but the internet is fine

Thanks for clarifying that your internet connection is working fine. That helps narrow things down quite a bit!

There are some cases where Galaxy Attack shows "disconnecting" messages even when the internet is stable. This often happens because the game may have trouble communicating properly with its servers due to issues like:

- Temporary server-side disruptions affecting specific game features such as PvP or clan access
- The game’s internal data or cache becoming corrupted
- Firewall, antivirus, or background security software interfering with the game’s connection even if internet overall is fine

Here are some tailored steps you can try to resolve this disconnecting issue given your stable internet:

1. Clear the Game Cache / Reinstall
Since you’re on Windows 10 with WebKit, clear any cached data for Galaxy Attack. If there’s no direct cache clear option, uninstall the game and reinstall it fresh—this can fix corrupted files causing disconnect problems.

2. Check Windows Firewall and Antivirus Settings
Ensure Galaxy Attack is allowed through your Windows Firewall. Sometimes the firewall blocks game traffic even when your internet is fine. To do this:
- Open Windows Security > Firewall & network protection > Allow an app through firewall
- Find Galaxy Attack and ensure both private and public network permissions are checked

Temporarily disabling antivirus or security software (just for a test) might also expose if they’re interfering.

3. Run the Game as Administrator
Right-click the Galaxy Attack shortcut and choose “Run as administrator.” Elevated permissions sometimes help maintain stable server connections.

4. Try a Different Network
Even if your main connection is fine, testing Galaxy Attack on a different network (like a phone hotspot) can determine if your current network settings or router are creating subtle blocks.

5. Look for Official Server Status Updates
Sometimes issues are on Galaxy Attack’s server side, not client-side. Checking their official Facebook group where players report similar “check hardware and internet” messages despite fine connections can be insightful1 .

If the problem persists after these, you might want to reach out directly to Galaxy Attack support at [email protected] with your Windows version, details of the problem, and what you’ve already tried so they can investigate on their end.

Would you like me to guide you through any of these troubleshooting steps?

yes

Great! Let's start with some practical steps to tackle the disconnecting issue in Galaxy Attack on your Windows 10 setup with WebKit:

1. Clear Cache or Reinstall the Game
Since there isn't a direct cache clear option on Windows, uninstall Galaxy Attack fully, then download and reinstall the latest version from the official source. This refresh can clear corrupted or outdated game files causing connection hiccups.

2. Allow Through Firewall
- Open Windows Security > Firewall & network protection > Allow an app through firewall.
- Look for Galaxy Attack in the list and ensure both private and public network permissions are checked.
- If you don’t see it, use the Browse option to add the game executable manually.

3. Run as Administrator
Right-click the Galaxy Attack shortcut or executable and select Run as administrator. Elevated permissions may help the game maintain a stable connection.

4. Test on a Different Network
If possible, try connecting your PC to a different network, such as a mobile hotspot, to check if your current internet path or router settings might silently interfere even when the connection looks fine.

5. Check Official Channels for Updates and Server Status
While Galaxy Attack is mostly stable, checking community discussions or the game’s official Facebook page can reveal if there are ongoing server issues impacting connectivity1.

If these steps don’t resolve the issue, contacting Galaxy Attack support at [email protected] with details about your Windows 10 environment, game version, and troubleshooting efforts is a good next move.

Would you like me to help you step-by-step with any of these?