Hi there! I see you're having trouble logging into your PalmPay account. I'd like to help get this sorted out for you. To start, could you tell me a bit more about what's happening when you try to log in? For example, are you receiving any error messages, or does the app just not respond? Also, have you tried using the app before, or is this your first time logging in?

Knowing these details will help me guide you better.

I keep receiving network issues

Thanks for sharing that you keep getting network issues when trying to log in. Let’s work through some steps to see if we can get you connected smoothly.

1. Check Your Internet Connection:
Since you’re on an Android 10 device using WebKit browser, confirm your internet is stable. Try switching between Wi-Fi and mobile data to see if one works better. You can also open another site or app to verify internet access.

2. Clear Browser Cache:
Sometimes, old cache or cookies interfere with loading the login page. Go to your browser settings → Privacy → Clear browsing data → Select cache and cookies, then clear them. After that, try logging in again.

3. Update the PalmPay App or Browser:
If you’re using the PalmPay app instead of the browser, check if the app is updated to the latest version via the Google Play Store. If you’re using the browser, ensure it’s up to date for better compatibility.

4. Restart Your Device:
A simple reboot can refresh network settings and fix temporary glitches.

5. Try a Different Network Location:
If you’re in an area with weak network signal, moving to a place with better coverage might help overcome connectivity problems.

6. Check for Service Outages:
Sometimes PalmPay experiences network issues on their side affecting logins. They posted about network issues affecting some customers previously. You may want to check their official Facebook page for outage updates.

If you’ve tried these and still face issues, there could be a deeper technical problem that needs investigation.

Would you like me to guide you through clearing the cache or checking your network settings step-by-step? Or if you prefer, I can help escalate this to PalmPay support directly for you.

Are you satisfied with this direction so far?