Hi there! I understand you're having trouble logging into your PalmPay app, and that you've already tried a few things without success. Let's work together to get this sorted out.

To help me better assist you, could you share what exactly happens when you try to log in? For example:
- Do you get any error messages? If yes, what do they say?
- Does the app crash or freeze?
- Are you having trouble with your password or receiving OTPs (One-Time Passwords)?
- Have you recently updated the app or your device?

In the meantime, here are some general steps that often resolve login problems on Android devices like yours:

1. Restart the PalmPay app: Sometimes closing the app completely (swipe it away from recent apps) and reopening it can fix minor glitches.

2. Check your internet connection: Ensure your device has a stable internet connection, either Wi-Fi or mobile data.

3. Clear PalmPay app cache:
- Go to your device's Settings > Apps > PalmPay.
- Tap on Storage.
- Select "Clear Cache" (not Clear Data, so your information isn't deleted).
- Try logging in again.

4. Update the PalmPay app: Open Google Play Store, search for PalmPay, and see if an update is available. Running the latest version helps with compatibility and bug fixes.

5. Reinstall the PalmPay app: If updating doesn't help, uninstall the app and then reinstall it from the Play Store. This refreshes the app files and fixes corrupt data.

6. Restart your device: Sometimes a simple reboot clears background issues that interfere with apps.

If you've already tried all these, please let me know, and we can dig deeper into your account status, password reset options, or possible server-side issues.

Also, are you logging in using your phone number, email, or another method? Any extra info helps me tailor the solution.

Looking forward to your reply!