[Meetup] The location of events now shows as tbd, including events I’ve already signed up for

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Barbara P
1 year ago In Meetup
The location of events now shows as tbd, including events I’ve already signed up for

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Hi there! I see that you're experiencing an issue with event locations showing as "TBD," even for events you've already signed up for. I can understand how important it is to know the details about your events. Let’s work through this together.

First, can you confirm if this is happening for all events, or just specific ones? Also, have you tried refreshing the app or checking for any updates? Sometimes, glitches can cause information to not display correctly, and a quick refresh can help.

If you've already done that, here are a few steps we can try:

1. Refresh the App: Close the Meetup app completely and then reopen it. This can sometimes solve temporary display issues.

2. Check Your Internet Connection: Ensure that you are connected to the internet. A weak connection might prevent event details from loading properly.

3. App Update: Make sure your Meetup app is up to date. You can check for updates in the App Store.

4. Location Settings: Verify that your location settings on your iPhone are enabled for the Meetup app. You can check this by going to Settings > Privacy & Security > Location Services and then finding Meetup in the list to make sure it's set to "While Using the App" or "Always."

If these steps don’t resolve the issue or if you notice that specific events are consistently showing as TBD, it may be worth checking if the event organizers have updated their event details or if there are any server-side issues.

Let me know how it goes!

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Barbara P
1 year ago

The location of events now shows as tbd, including events I’ve already signed up for

user
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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Thank you for your patience! It looks like you're still seeing the "TBD" label for event locations even for those you’ve signed up for. This can happen once in a while for several reasons, and it’s certainly worth investigating further.

Here are a few additional steps we can try:

1. Re-login to Your Account: Sometimes, a simple log out and log back in can refresh the data displayed. You can do this by going to the profile section of the app, selecting "Log Out," and then logging back in.

2. Clear App Cache: If you're using the Meetup app, clearing the cache can be beneficial. Unfortunately, iPhones don't have a straightforward way to clear app cache, but uninstalling and reinstalling the app can achieve the same result.

3. Check Event Details Online: You can also double-check event details on the Meetup website through Safari or Chrome to see if the location is updated there. Sometimes, mobile apps may not display the most current details.

4. Contacting Organizers: If possible, reaching out to the event organizer directly through the app or website could provide clarity about the event's location.

5. Check for Known Issues: Sometimes, there might be a temporary issue with the Meetup servers that affects how information is displayed. You can check Meetup's official support pages or social media accounts for any announcements related to this.

If you've attempted these steps and still aren't seeing the correct location, please let me know, and I may need to check with Meetup support directly on your behalf.

How are these steps working for you?

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