Hi! I’m sorry to hear that your Prove It app isn’t opening on your iPhone. Let’s figure this out together.

To start, could you tell me a bit more? For example:
- Does the app try to open and then immediately close (crash), or does it just not respond at all?
- Have you recently updated the app or your iOS version before this problem started?
- Have you tried restarting your phone yet?

While you get this info ready, here’s a simple step-by-step to try:

1. Force close the app if it’s running in the background. On your iPhone with iOS 18, swipe up from the bottom and pause in the middle to see the app switcher, then swipe the Prove It app off the screen.
2. Restart your iPhone by holding the power and volume button, then sliding to power off. Turn it back on after about 30 seconds.
3. Check for updates: Open the App Store, tap your profile icon at the top right, and see if there’s an update available for Prove It. If yes, update it.
4. If the app still won’t open, delete the app by pressing and holding its icon until options appear, then tap “Remove App” and confirm. Restart your phone again, then reinstall the app fresh from the App Store.

If you’ve already tried any of these, please let me know so I don’t have you repeat them.

Does this sound doable? And did you notice any error messages or unusual behavior?