Hi! I see you're having trouble zooming in on the MyRadar Weather Radar Pro app to see road and street names like you used to. Let's work together to fix that.

First, just to clarify: when you try to zoom in, does the map feel stuck zoomed out or does it zoom but no street names appear? Also, have you tried any steps already, like restarting the app or your device?

Meanwhile, here’s what you can try step-by-step:

1. Manually Zoom and Lock: Sometimes the map can get stuck on a zoom level.
- Manually pinch to zoom in on the area you want to see.
- Then, try long-pressing the “bullseye” or location button at the bottom center of the screen. This reportedly can fix zoom locking issues.

2. Check Map Background Setting:
- Tap the Maps icon (usually on the main screen/tool bar)
- Make sure you have a background selected that shows street detail (like “Road Map” or similar). Sometimes a gray or radar-only background won’t show street names.

3. Update or Reinstall the App:
- Check that your app is updated to the latest version from Google Play Store.
- If updated and still an issue, uninstall and reinstall MyRadar Weather Radar Pro to reset any cache or corrupted data.

4. Device & OS Consideration:
- Since you’re using Android 10 with a WebKit-based browser environment, the app version should be compatible, but making sure your device OS is up to date can help.
- Sometimes, clearing the app’s cache in Android settings (Settings > Apps > MyRadar > Storage > Clear Cache) can improve responsiveness without resetting your preferences.

5. Additional Settings:
- Look in app settings for an “Autozoom” feature, which can sometimes prevent manual zooming. Try toggling that off if it’s enabled.

If these steps don’t restore zooming to see streets and roads, please let me know what happened after trying each. If needed, we can explore more advanced fixes or check if there’s a server side issue.

Are you okay with trying these out now?

I can see the names, but not zoom where it use to show me buildings, I'll try you advise and hope. Thanks

Thanks for the extra info! Since you can see street names but not the detailed building outlines like before, it sounds like the app’s map style or zoom level might be affecting what layers are shown.

Here are a few specific things to try that often help with the “zoom not showing buildings” situation in MyRadar Weather Radar Pro on Android:

1. Zoom In a Little More:
Some users have found that building outlines only appear at closer zoom levels. Try zooming in step-by-step to see if the buildings appear once your zoom hits the right scale. Sometimes buildings don’t show at medium or far zoom levels2.

2. Check Map Layer Settings:
Open the app’s map background options and make sure you’ve selected a map layer that supports buildings—usually called something like “Road Map” or “Street View”. If it’s on a radar or simple map style, buildings might not display1.

3. Toggle Autozoom or Map Modes:
In app settings, look for an option that controls zoom behavior such as “Autozoom” or “Map mode”. Sometimes these settings affect how much you can zoom in or what features show. Disabling autozoom can let you manually zoom closer and see more detail.

4. Restart and Reinstall:
If you haven’t already, try closing and restarting the app. If the problem persists, uninstalling and reinstalling the app can reset any glitches in displaying map layers8.

5. Check for App Updates:
Make sure MyRadar Weather Radar Pro is updated to the latest version on Google Play Store. Sometimes map rendering issues get fixed in updates.

If the problem continues after these steps, it’s possible there’s a temporary issue with map tile data or a change in how buildings are shown in their mapping provider. In that case, I can help escalate or check for known issues.

Give these a try and let me know how it goes! Are you okay to test the zoom levels and map layers now?

It won't zoom at all, not one bit.there are no zoom option in settings jfyi

Thanks for letting me know that the zoom isn’t working at all and there’s no zoom option in the settings. Since pinch-to-zoom (the usual method on Android) isn’t responding, let’s try some targeted steps to get this fixed:

1. Force Close the App and Restart:
- Open Android Settings > Apps > MyRadar Weather Radar Pro.
- Tap “Force Stop” to close the app completely.
- Reopen the app and try pinch-to-zoom again.

2. Clear Cache:
- Go to Settings > Apps > MyRadar > Storage.
- Tap “Clear Cache” (don’t clear data yet to avoid resetting preferences).
- Open the app and try zooming again.

3. Check Other Gestures: Sometimes other finger gestures or screen overlays can interfere with pinch zoom.
- Make sure no screen dimming or gesture apps (like screen filters) are active.
- Try zooming in a different part of the map.

4. Test Map Interaction Without Layers:
- Turn off any radar or overlay layers temporarily to see if those affect zooming.

5. Reinstall the App: If nothing above works:
- Uninstall MyRadar.
- Restart your device.
- Download and reinstall the latest version from Google Play Store.
<br6. Device-Specific Issue: On Android 10 with WebKit browsing environment, it’s unlikely but possible some device settings or apps block multi-touch gestures. If available, test pinch-zoom in other apps to verify.
<brIf these steps don’t resolve the no-zoom issue, it might be a more unusual bug or device compatibility issue. In that case, contacting MyRadar support at [email protected] with your device details and the problem description will be helpful.
<brWould you like me to assist you step-by-step through these actions?

Troubleshooting MyRadar app for zoom level issues

Thanks for sharing that you want to troubleshoot the zoom level issue specifically with MyRadar Weather Radar Pro on Android.

Based on known troubleshooting steps for zoom problems on MyRadar, here’s a focused plan you can follow:

1. Force Close and Restart the App
- Go to Android Settings > Apps > MyRadar > Force Stop.
- Reopen the app and try zooming again with pinch gestures.

2. Clear App Cache
- Navigate to Settings > Apps > MyRadar > Storage > Clear Cache.
- This can help fix temporary glitches without affecting your settings.

3. Verify Map Background Layer
- The map layer you have selected affects zoom details.
- Tap the map layers icon and choose a background like “Road Map” which supports detailed zoom.
- Radar-only or simple layers might restrict zoom functionality or visuals.

4. Check for Interfering Gestures or Overlays
- Disable screen filters or gesture apps that might block multitouch.
- Try zooming in different parts of the map to rule out area-specific issues.

5. Update or Reinstall the App
- Go to Google Play Store, check for updates.
- If updated but still no zoom, uninstall and reinstall the app to clear any corrupted data or bugs.

6. Device Restart
- Restart your Android 10 device to refresh system processes.

7. Test Pinch Zoom in Other Apps
- Try zooming in another map or photo app to confirm your touchscreen’s multitouch is working properly.

If you've already tried some of the above steps or zoom still doesn’t work at all after trying them, it might be a rare bug or device-specific glitch. In that case, reporting your issue to MyRadar support at [email protected] with details about your device and app version would be the next best move.

You can also check the official MyRadar FAQ and troubleshooting hub here for more tips:
https://support.myradar.com/support/solutions/folders/44000186054

Would you like me to help walk you through any of these steps now?