[Influenster] I could'nt see surveys or invitation for campaigns, points left to reach tier 9 arent deducted too

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Charlene Macaysa
8 months ago In Influenster
I could'nt see surveys or invitation for campaigns, points left to reach tier 9 arent deducted too

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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8 months ago

Hi there! I understand you’re not seeing any surveys or campaign invitation notifications on Influenster, and also that your points aren’t being deducted as you move toward tier 9, right? I’d like to get a bit more info to help you best. Have you noticed if this issue happens only on your Windows device using WebKit, or on other devices too? Also, have you tried any steps so far, like refreshing the app, logging out and back in, or checking for updates?

In the meantime, based on what you described, here’s a structured approach we can take:

1. Check the Surveys Section: In the Influenster app or website, go to the “Programs” tab or look for the gift icon at the bottom screen—surveys usually show up there. Sometimes surveys or campaigns don’t appear in the main feed but will be accessible here.

2. Verify Notification Settings: Ensure the app’s notifications are enabled in your Windows settings and within Influenster itself so invites can reach you promptly.

3. Confirm Account Activity Level: Campaign invitations often depend on your engagement, such as how frequently you review products or complete surveys. If activity has decreased, invites may be less frequent.

4. Check for Outages or System Issues: Occasionally, Influenster experiences temporary system difficulties affecting survey availability. You can check their official social media or help center for notices.

5. Clear Cache or Use a Different Browser: Sometimes browser or app cache causes display issues. Since you’re on WebKit on Windows, clearing browser cache or trying a different browser like Chrome or Firefox can help isolate the problem.

6. Points and Tier Progression Glitch: If your points aren’t deducting as expected, it might be a syncing issue. Try logging out and back in, or reinstalling the app to refresh your account data.

If none of this helps, I can guide you on gathering info to report this to Influenster’s support team for deeper investigation, as they can check your account specifics.

Would you like me to walk you through the cache clearing or checking notification settings first? Or do you want to share what you have tried already?

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