[myCigna] MyCigna Android tells me there is a newer version but I don't find the newer version.

D
Dianne Meredith
11 months ago In myCigna
MyCigna Android tells me there is a newer version but I don't find the newer version.

Comments

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
11 months ago

To update your myCigna app on Android when it says a newer version is available but you can't find it, follow these steps:

1. Open the Google Play Store and manually search for the myCigna app to check for updates.

2. If no update appears, clear the app cache and data:
- Go to Settings > Apps or Application Manager.
- Find and select myCigna.
- Tap Clear Cache and then Clear Data.

3. If that doesn't work, uninstall the myCigna app and reinstall it fresh from the Google Play Store.

4. Make sure your Android system is up to date by checking in Settings > System > Software Update.

5. If you still can’t get the update, contact Cigna support for help.

You can also check for the latest version (6.92.0 as of June 2025) on alternate sites like Uptodown, but the Google Play Store is the primary source for updates3.

Leave a comment