Hello! I’m here to help you with the issue you’re experiencing with the Merlin Bird ID app crashing. Thank you for letting me know that you've already deleted your recordings and rebooted your device.

To better understand the situation, could you please provide a bit more detail? Specifically:
1. When did the crashing start occurring (after an update, or out of the blue)?
2. Are you using the app on a specific feature, such as recording or identifying birds when it crashes?
3. Have you tried resetting the app's preferences in the settings?

In the meantime, here are some steps you can try that may help resolve the issue:

1. Clear App Cache:
- Go to your device's Settings.
- Tap on Apps or Application Manager.
- Find and select Merlin Bird ID.
- Tap on Storage, then choose Clear Cache and confirm.

2. Update the App:
- Make sure you have the latest version of the app. Go to the Google Play Store and check for updates.

3. Reinstall the App:
- If the problem continues, uninstall the app completely, then reinstall it from the Google Play Store. This can resolve any corrupted files that might be causing the crashes.

4. Check Device Storage:
- Ensure that you have enough storage space on your device. Sometimes, low storage can cause apps to crash.

After trying these steps, please let me know if the issue persists or if you have encountered any other problems!

Merlin crashes after running for a few seconds. I have deleted all my recordings and rebooted.

Thank you for your patience! It seems like other users have also experienced similar crashes with the Merlin Bird ID app, particularly on Android devices. Let's go through some additional troubleshooting steps that might help resolve the issue:

1. Check for Updates: Since issues sometimes arise from updates, ensure that the Merlin Bird ID app is updated to the latest version available in the Google Play Store. This can sometimes fix bugs that cause crashes.

2. Clear App Data:
- Go to Settings on your device.
- Tap on Apps or Application Manager.
- Select Merlin Bird ID.
- Tap on Storage, then choose Clear Data.
This will reset the app to its initial state, so you'll have to log in again if required.

3. Reinstall the App: Although you mentioned you had already rebooted, sometimes a complete uninstall and reinstall can clear up persistent issues. Uninstall the app, restart your device, then reinstall it from the Google Play Store.

4. Ensure Sufficient Device Resources: Make sure your device has enough available storage and RAM. If you're running other apps, try closing them to free up memory, or check if your device is low on storage.

5. Check Internet Connection: A weak or unstable internet connection can cause the app to crash, especially during features that require data. Make sure you're connected to a strong Wi-Fi network or mobile data.

6. Check for Device Compatibility: Sometimes, crashes can be linked to specific operating systems or devices. If there are others in your community experiencing similar issues, checking forums like BirdForum can provide additional insight.

If you've tried all these steps and the app still crashes, it might be worth reporting the issue directly to Merlin support at [email protected] with detailed information about your device and the issue.

Please let me know how it goes, or if you need further assistance! Are you satisfied with the solution I provided?