Hi there! I understand you’re having trouble with the Merlin Bird ID app—it keeps spinning and doesn't load or allow bird searches. Let’s work through this together. Just to clarify, are you seeing this problem only when you try to search for birds, or does the app itself struggle to load other features as well?

In the meantime, here’s a straightforward approach to try fixing the loading and search issues on your Android device (WebKit browser, Android OS 10):

1. Check Your Internet Connection
Make sure you have a stable Wi-Fi or mobile data connection. Sometimes, slow or unstable internet can cause loading problems.

2. Refresh or Restart the App
Fully close the Merlin Bird ID app—close it from your recent apps list—and then reopen it.

3. Clear App Cache and Data
- Go to your device’s Settings > Apps > Merlin Bird ID.
- Tap on Storage & cache.
- Tap ‘Clear Cache’ first, then ‘Clear Storage/Data’ (this will reset the app but won’t delete your account).
- Reopen the app and try searching again.

4. Ensure Bird Packs Are Installed Correctly
Merlin Bird ID requires local bird packs to identify species offline. Sometimes, errors in these packs cause issues. In the app, check if your local bird packs are fully downloaded and up to date. You may try deleting and reinstalling them.

5. Check Location Permissions
The app often uses your location to filter possible birds. Go to Settings > Apps > Merlin Bird ID > Permissions. Make sure Location is allowed.

6. Update the App and System
Ensure your Merlin Bird ID app is updated to the latest version on your device. Also, check for any pending Android system updates.

If you’ve tried some of these already, please let me know which ones, and if any error messages are displayed or if the spinning happens indefinitely with no progress.

Would you be willing to try these steps now? We can go step-by-step and I’ll help along the way.

Are you satisfied with the solution I provided so far?