Hi there! I understand you’ve been facing an issue with the Customer Spark app where your activities aren’t loading, and you’ve had zero activities showing for a month. You also mentioned that the weekly activities never reload. That definitely sounds like something we should dig into.

To help get this sorted, could you tell me:
- Are you able to open the app normally, or does it get stuck or crash when you try to load activities?
- Have you tried signing out and signing back into the app already?
- Are you connected to Wi-Fi or using cellular data when this happens?
- Have you restarted your iPhone since noticing the problem?

Once I get a bit more info, I’ll guide you through some steps to troubleshoot this together. Meanwhile, I have a few initial suggestions that usually help with app loading issues:

1. Restart your iPhone. Sometimes, a fresh start clears temporary glitches.
2. Make sure you have the latest version of the Customer Spark app installed—check the App Store for any updates.
3. Sign out of the app completely, then sign back in to refresh your account data.
4. If that doesn’t help, try uninstalling the app and reinstalling it. Sometimes corrupted app data causes loading failures.
5. Ensure your iOS version (18.6.2 in your case) is fully updated — sometimes app compatibility improves with the latest iOS patches.

If you’ve tried those already, let me know, and we can look into more advanced fixes like checking account status or verifying if it’s a server-side issue affecting activities update.

Looking forward to your reply so we can get your activities showing up again!