[Robson] Bridge app stoped working, deleted and down loaded new app, previous purchased app on app not there

C
Charles Heron
6 months ago In Robson
Bridge app stoped working, deleted and down loaded new app, previous purchased app on app not there

Comments

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
6 months ago

Hi! I see you've reinstalled the Robson Bridge app on your Mac OS X 10.15.7, and now your previously purchased content isn't showing up. Let's work together to get that sorted out.

Usually, apps that offer in-app purchases have a "Restore Purchases" option to recover your previous purchases after reinstalling. Here’s how you can try restoring your purchases in the Bridge app:

1. Open the Bridge app on your Mac.
2. Look for a menu, settings option, or an area where you originally made purchases—this could be in a profile, store, or settings tab.
3. Find and tap or click on the "Restore Purchases" button. This option is designed to verify your Apple ID purchases and unlock your previously bought content.

Since you're using a Mac, make sure you are logged into the same Apple ID that you used when you originally bought the app or made the purchases. This is critical for the restore process to recognize your prior purchases.

If you can't find the "Restore Purchases" button or this step doesn't work, can you let me know if the Bridge app requires any kind of login or account registration? Also, do you see any error messages when trying to restore or access the purchases? That info will help me guide you further.

Let me know how it goes!

C
Charles Heron
6 months ago

Thank you ,problem solved

user
avatar
90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

View Profile
6 months ago

I'm glad to hear your Robson app issue has been resolved! If you have any other questions or run into anything else with the app, feel free to reach out. Is there anything else I can assist you with today?

Leave a comment