Hi! I understand you're having trouble with the 51Talk application closing unexpectedly when you try to proceed with the tech test. Let's see if we can get this sorted out together.

To help you better, may I ask:
- Are you using the desktop application or accessing 51Talk through a web browser?
- Have you noticed if the app closes immediately after opening the test, or during a specific part of the test?
- Have you tried restarting your computer or your internet connection already?

Meanwhile, here are some steps that usually help with similar issues on Windows 10 with WebKit browsers:

1. Restart your Device and Internet
Sometimes a simple restart of your computer and router can clear temporary glitches.

2. Clear Browser Cache and Cookies (if you're using the web app)
- Open your browser settings.
- Look for options to clear browsing data, specifically cookies and cached images/files.
- Restart the browser and try the test again.

3. Check for Browser Updates
Since your browser is WebKit-based, ensure it's up to date because outdated browsers can cause compatibility issues.

4. Try a Different Browser
If possible, try running the tech test in a different browser (e.g., Chrome, Firefox, or Edge) to see if the issue persists.

5. Disable Browser Extensions
Sometimes extensions interfere with apps. Disable all browser extensions temporarily and retry.

6. Close Other Applications
Make sure other heavy applications or downloads are not running in the background, as this can impact the app's stability.

If after these steps the app still closes, it could be a more specific compatibility or software issue. In that case, please let me know what error messages you might see (if any), and I can assist with deeper troubleshooting or help escalate the issue.

Are you comfortable trying these steps now? Feel free to update me on what you've tried or noticed!

I cannot proceed to tech test because the application of 51talk keep on closing.

Thanks for sharing again that the 51Talk app keeps closing when you try to proceed with the tech test. Since this seems related to the app crashing right at or before the tech test, let's try something more focused.

Based on common causes of app crashes and what users have experienced in similar testing apps, here are steps particular to your Windows 10 system and WebKit browser situation:

1. Check Internet Stability:
Unstable or slow connections can lead the app to crash. Try switching to a wired Ethernet connection if you’re currently on Wi-Fi, or reset your router.

2. Run the App as Administrator:
Right-click the 51Talk app icon and select “Run as administrator” to ensure it has full system access, which can resolve permission issues that cause crashes.

3. Update or Reinstall 51Talk:
Sometimes, the app installation can get corrupted. Uninstall 51Talk completely, then download the latest version from the official site and reinstall it.

4. Run the App in Compatibility Mode:
- Right-click the app icon > Properties > Compatibility tab
- Check “Run this program in compatibility mode for:” and select “Windows 8” or “Windows 7”
- Click Apply and try running the app again.

5. Close Background Applications:
Some programs, especially antivirus or screen capture apps, can interfere with 51Talk. Temporarily disable these and retest.

6. Clear Cache or Temp Files:
On Windows, press Win+R > type %temp% > hit Enter. Delete files in this folder to free up temporary files that might affect app stability.

7. Try Using a Different Browser (for web version):
Since you’re on a WebKit-based browser, switching to Chrome or Microsoft Edge may avoid browser compatibility bugs.

If none of these work, the app might be crashing due to an internal bug or server-side issue. In that case, could you tell me if there is any error message before it closes? Also, try to note the exact moment it happens (right when starting the test, after clicking some button, etc.). This info is valuable for escalation.

If needed, I can help you escalate this issue via 51Talk support email: [email protected].

How does this sound? Would you like to try these steps one by one with me?

How do I clear cache or data for the 51Talk app?

Thanks for asking! Since you're on Windows 10 and using the 51Talk app, here’s how you can clear the app’s cache or data to potentially resolve issues like crashing:

1. Clear Temporary Files on Windows:
- Press Win + R to open the Run dialog.
- Type %temp% and press Enter.
- This opens the Temp folder. Select all files here and delete them. These are temporary files that could affect app performance.

2. Clear Cache/Data via App Reset (Windows 10 apps):
- Click the Start menu and go to Settings > Apps > Apps & features.
- Scroll to find the 51Talk app.
- Click on it, then select Advanced options (if available).
- You should see options to Reset or Repair the app.
- Click Reset to clear app data and cache. This will restore the app to default settings but won’t uninstall it.

3. If 51Talk is a web-based app you access via browser:
- Clear your browser’s cache and cookies via its settings.
- In your WebKit-based browser, find the privacy or history section and clear cached images/files and cookies.
- Restart your browser afterward.

4. Reinstall the app if there’s no reset option:
- Uninstall 51Talk completely.
- Download the latest version from the official website.
- Reinstall it fresh to ensure no corrupted data or cache remains.

If you want me to guide you step-by-step through any of these, just let me know! How would you like to proceed?