Hi! I see your 51Talk app is not detecting your camera. Let’s get this sorted out together.

First, could you tell me if you are using an external webcam or your laptop’s built-in camera? Also, have you checked if other apps on your Windows 10 device can access the camera properly?

Meanwhile, here’s a step-by-step guide to troubleshoot the camera detection issue in the 51Talk app:

1. Check Camera Permissions: Make sure the 51Talk app has permission to use your camera. On Windows 10:
- Go to Settings > Privacy > Camera.
- Ensure “Allow apps to access your camera” is turned ON.
- Scroll down and confirm 51Talk or your browser is allowed to access the camera.

2. Restart the App and Your Device: Sometimes a simple restart helps:
- Close the 51Talk app completely.
- Restart your computer.
- Open the app again and check if the camera is detected.

3. Use the Latest Version: Ensure your 51Talk app is updated to the latest version. Older versions might have bugs affecting camera detection.

4. Check Camera in Device Manager:
- Press Windows key + X, select Device Manager.
- Expand Imaging devices or Cameras.
- See if your camera is listed and enabled (no yellow exclamation marks).
- If disabled, right-click and select Enable device.
- If the driver seems outdated, select Update driver.

5. Test Camera in Another App: Open the built-in Camera app in Windows to verify the camera is working outside 51Talk.

6. Clear Cache or Reinstall: If you use a browser to run 51Talk:
- Clear browser cache.
- Restart browser.
- Or try reinstalling the 51Talk app if you use the desktop version.

7. Check AirClass Settings (if applicable): Sometimes 51Talk uses AirClass for lessons, where you can select camera input inside the app before class starts.

If you have done any of these already or something else happened during these steps, please let me know! We can try more specific fixes or check for any intermittent issues.

Also, there’s a handy video tutorial from 51Talk teachers showing how to fix camera issues you might find helpful: 51talk I What to do when student's camera is not working?

Are you satisfied with this initial troubleshooting? If not, we can dive deeper!