Hi! I understand that when you press the power button in the Bowers & Wilkins app, it's not opening the settings as expected. Just to clarify, are you trying to turn on the app itself or are you in the app trying to access your product's settings through the power button option? Also, could you tell me which Bowers & Wilkins product you are using with the app?

Meanwhile, here are some initial steps that often help with app issues on Windows:

1. Close the Bowers & Wilkins app fully and restart it.
2. Make sure your Windows 10 system is connected to the same Wi-Fi network as your Bowers & Wilkins product.
3. Check for any app updates in the Microsoft Store that might fix bugs.
4. Restart your PC to clear temporary glitches.

If the app opens but the settings won’t show when tapping the power button inside the app, it could be a communication issue with the product. In that case:

- Try restarting your Bowers & Wilkins product by unplugging it for 10 seconds or using any physical reset method recommended in your product manual.
- Ensure your product firmware is up to date (you can check for firmware updates in the app if it connects).
- If you have a wireless music system or Formation product, a reboot by pressing the reset button once or disconnecting power helps2.

Could you tell me if you've already tried any of these steps? That will help me give you the best next solution.