[Westlake MyAccount] It not showing up on page log in

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werner seitz
3 months ago In Westlake MyAccount
it not showing up on page log in

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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3 months ago

Hi! I want to make sure I understand your issue correctly—are you using the Westlake MyAccount app on your device, and when you open it, the login page does not appear at all? Or are you trying to access MyAccount through a web browser and the login page isn’t showing up there? Also, if you could let me know any error messages you see or what exactly you do see on the screen, that would help a lot.

Once I have those details, I can guide you step-by-step on how to fix this. For now, here's what you can try:

1. Check Your Internet Connection: Make sure your device is connected to the internet and that the connection is stable.

2. Clear Cache and Cookies (Web Browser): Since you are on Windows with a WebKit-based browser, clearing cache and cookies can help if the page fails to load correctly.

3. Restart the App or Browser: Close the Westlake MyAccount app completely or the browser tab you’re using, then reopen it and try again.

4. Update the App or Browser: If you’re on the app, make sure it's updated to the latest version from your respective app store. If in a browser, try updating it or use a different browser.

5. Disable Browser Extensions: Sometimes, browser extensions can block certain content from loading. Try disabling any that might interfere, or use incognito/private mode to test.

If these steps don’t bring up the login page, I can walk you through more advanced troubleshooting. Let me know what environment you are working in (app or browser) and any details you notice on your screen!

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