Hi! I understand your SCRL app crashes when you try to export a project on your iPhone with iOS 16.6.1. Let’s get this sorted out.
Could you tell me a bit more about the issue? For example: - Are you exporting as an image (JPG/PNG) or a video? - Does it crash immediately when you tap export, or after some processing time? - Does it happen with all projects or just a specific one? - Have you tried exporting formats like PDF or a different file type?
Meanwhile, here are some initial steps we can try to resolve export crashes:
1. Restart the app and device - Close SCRL completely (swipe it away from recent apps). - Restart your iPhone. This clears temporary glitches in memory.
2. Check available storage - Insufficient storage can cause export failures. Go to Settings > General > iPhone Storage and ensure you have enough free space.
3. Update SCRL app - Make sure you have the latest version of the app installed via the App Store.
4. Try a different export format - If exporting JPEG crashes, try PDF or PNG temporarily to see if it completes successfully.
5. Simplify your project - If possible, reduce layers or remove heavy items that might cause memory overload during export.
If none of these solve the problem, I can guide you through more advanced steps or look into possible bugs linked to iOS 16.6.1 and your device model.
Let me know what you’ve tried so far and any details about the export type and when exactly the crash happens. That way, I can tailor the help just for you!
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Emily Roberts
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Hi! I understand your SCRL app crashes when you try to export a project on your iPhone with iOS 16.6.1. Let’s get this sorted out.
Could you tell me a bit more about the issue? For example:
- Are you exporting as an image (JPG/PNG) or a video?
- Does it crash immediately when you tap export, or after some processing time?
- Does it happen with all projects or just a specific one?
- Have you tried exporting formats like PDF or a different file type?
Meanwhile, here are some initial steps we can try to resolve export crashes:
1. Restart the app and device
- Close SCRL completely (swipe it away from recent apps).
- Restart your iPhone. This clears temporary glitches in memory.
2. Check available storage
- Insufficient storage can cause export failures. Go to Settings > General > iPhone Storage and ensure you have enough free space.
3. Update SCRL app
- Make sure you have the latest version of the app installed via the App Store.
4. Try a different export format
- If exporting JPEG crashes, try PDF or PNG temporarily to see if it completes successfully.
5. Simplify your project
- If possible, reduce layers or remove heavy items that might cause memory overload during export.
If none of these solve the problem, I can guide you through more advanced steps or look into possible bugs linked to iOS 16.6.1 and your device model.
Let me know what you’ve tried so far and any details about the export type and when exactly the crash happens. That way, I can tailor the help just for you!