[SoundHound] Every time I search for a song the app tells me there was an error.

J
Jay
1 year ago In SoundHound
Every time I search for a song the app tells me there was an error.

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 year ago

Hi there! I'm really sorry to hear that you're experiencing errors while searching for songs with SoundHound. I understand how frustrating that can be. Let's work together to figure this out!

First, could you let me know if you've noticed any specific error messages or codes that might appear? Additionally, it would be great to know if this issue occurs all the time or just intermittently.

In the meantime, here are a few steps you can try to troubleshoot this issue:

1. Check Your Internet Connection: Make sure you're connected to a stable internet connection, whether it's Wi-Fi or mobile data. Sometimes a weak signal can cause errors.

2. Restart the App: Close the SoundHound app completely and then reopen it. This can help refresh its connection to our servers.

3. Clear App Cache:
- Go to Settings on your device.
- Tap on Apps or Applications.
- Find and select SoundHound.
- Tap on Storage and then select Clear Cache.
This can help remove any temporary files that might be causing issues.

4. Update the App: Ensure that you're using the latest version of SoundHound:
- Open the Google Play Store.
- Search for SoundHound.
- If there's an Update button available, tap it to install the latest version.

If you've tried any of these steps already or if the issue persists, please let me know, and we can explore further options!

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