Hi! I understand you're having trouble creating new accounts and deleting multiple accounts on the HeeSay app. Let's try to get this sorted out together.

To start, could you please tell me more about what happens when you try to create a new account? For example, do you see any error messages or does the app just not respond? Also, when you try to delete accounts, are you following the steps through the app settings, or is something else happening?

Once I have a clearer picture, I can guide you through some specific steps.

In the meantime, here are some basic things we can check:

1. Make sure your HeeSay app is updated to the latest version available for Android 10 on your device.
2. Restart your device to clear any temporary glitches.
3. Check your internet connection (Wi-Fi or mobile data) is stable.
4. For account deletion, go to Me > Settings > 'Delete My Account' option. Note that deleted accounts may be permanently removed after 7 days.

If you’ve done these already, let me know, and we can dig deeper, possibly into account restrictions or app settings. Also, in some cases, accounts may get locked or restricted by the system for various reasons, requiring support assistance.

Could you please share what exactly happens with creating new accounts and deleting multiple accounts? That will really help me assist you better!

Yes I see the error which is you have login in multiple accounts

Thanks for sharing the error message about logging in with multiple accounts. It sounds like the app is detecting that you are trying to be logged into more than one account at the same time, which is causing the problem.

Here’s a step-by-step way to address this:

1. Log out from all accounts: If you can access any account right now, try logging out completely from the HeeSay app. Sometimes staying logged into multiple accounts simultaneously causes this error.

2. Clear app cache and data:
- Go to your device’s Settings > Apps > HeeSay.
- Tap Storage.
- Then tap Clear Cache and Clear Data. This will remove any session info that might be causing conflicts (don’t worry, your account info is stored on the server, so it’s safe).

3. Restart your device to refresh the system.

4. Try logging into only one account at a time. Avoid switching or logging in with multiple accounts before fully logging out of one.

If you continue to get this error, it might be due to an app restriction on handling multiple accounts or limits on simultaneous logins enforced by the system - in some cases, multiple accounts linked to the same device can trigger these restrictions1.

Also, just to check—is your app updated to the latest version from the Google Play Store? Older versions can cause login and account management issues.

Let me know how these steps go, and if you’re still unable to create or delete accounts, I can guide you through more advanced steps or how to contact support directly. Are you able to try these now?

Steps to resolve login issues in HeeSay

Thank you for asking for a detailed troubleshooting guide on HeeSay app login issues. Here’s a step-by-step approach tailored for your Android 10 device using WebKit browser environment:

1. Restart the app completely: Close HeeSay from your recent apps or app manager, then reopen it. This refreshes the session and often fixes temporary glitches.

2. Check your internet connection: Try switching between Wi-Fi and mobile data to see if network issues are causing login failure.

3. Clear cache and data of the HeeSay app:
- Open Settings > Apps > HeeSay.
- Tap Storage & cache.
- Select Clear Cache, then Clear Storage/Data.
This removes any corrupted session data without affecting your server-stored account.

4. Ensure your app is updated: Go to Google Play Store and confirm you have the latest version installed.

5. Confirm you’ve received the confirmation or verification code: If you didn’t receive it, give it a few minutes. Sometimes there’s a slight delay or check your spam folder in SMS or email.

6. Login with one account at a time: Avoid simultaneous logins on multiple accounts as HeeSay can block or show errors for multiple concurrent logins on the same device.

7. Restart your device: This helps by clearing any temporary system issues affecting the app.

8. If the issue persists: Consider reinstalling the app after uninstalling it. This ensures a fresh installation free from corrupted files.

9. Contact HeeSay support if none of the above works: You can email [email protected] with your username and a description of the issue; they handle login and registration bugs and can assist further.

You can also visit the official HeeSay Help page for more info: HeeSay Help1

Would you like me to walk you through any of these steps now? Are you satisfied with this troubleshooting guide?