[AdGuard — adblock&privacy] Ads keep showing up on my iphone even after I follow the instructions to fix the problem

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william vlcek
10 months ago In AdGuard — adblock&privacy
Ads keep showing up on my iphone even after I follow the instructions to fix the problem

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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10 months ago

Hi! I see that you've been experiencing ads showing up on your iPhone even after following the usual fix instructions for AdGuard. Let's get this sorted out together.

First, could you tell me a bit more about the situation?

- Are the ads appearing in Safari only, or also within other apps?
- Did you set up AdGuard as a DNS filter, a content blocker in Safari, or both?
- Have you tried reinstalling the AdGuard app recently?
- Are you using any other ad blockers or VPNs alongside AdGuard?

Sometimes, ads continue if the app isn't fully configured or if iOS settings interfere with its operation. Here's a step-by-step approach we can try:

1. Ensure Content Blockers are Enabled:
- Go to Settings > Safari > Extensions (or Content Blockers), and make sure AdGuard is enabled.

2. Clear Safari Cache:
- Settings > Safari > Clear History and Website Data—sometimes cached sites still show ads after blocking is enabled.

3. Reinstall AdGuard:
- Delete the app and reinstall it from the App Store to ensure you have the latest version and a fresh setup.

4. Check AdGuard's Filter Updates:
- Open AdGuard and manually update your filters to make sure blocking rules are current.

5. Verify Network Settings:
- If you use AdGuard’s DNS filtering, check Settings > Wi-Fi > your network > Configure DNS and confirm the AdGuard DNS is properly set.

6. Force Close Apps:
- Double press Home (or swipe up) and close Safari and the AdGuard app, then reopen them.

If after doing all this ads still persist, it may be that some apps display ads via methods that AdGuard’s iOS version can’t fully block due to system limitations. In such cases, reinstalling and updating filters usually helps. Also, consider enabling all available filters in AdGuard.

Let me know what you’ve tried so far from this list and what kind of ads or apps are showing them, so I can give you more tailored guidance.

Are you satisfied with these initial steps? If not, I’ll dig deeper.

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